Valet/Bell Attendant

Hotel Viata
West Lake Hills, TX
Full-time

Position Summary :

Provides warm and welcoming experience for all guests and visitors. Greets arriving and departing guests and assists with luggage and parking.

Guides guests to room and explains features of room. Delivers messages, packages, suitcases, etc. Picks up articles for laundry and valet service.

Answers questions about the hotel, hotel amenities, and local area attractions. Resolves guest concerns and provides professional service to gain high level of guest confidence and satisfaction.

Duties & Responsibilities :

  • Greets and opens door for arriving / departing guests and assists with loading / unloading baggage.
  • Opens doors and assists guests / visitors entering and leaving property. Monitors and directs personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
  • Escorts incoming hotel guests to rooms and explains features of room. Provides information / answers questions about available services and facilities, points of interest, and entertainment attractions.

Delivers luggage for arriving guests and picks up luggage of departing guests. Assists with luggage storage.

Parks vehicles efficiently and properly tags the vehicle with accurate guest information. Maintains security of vehicles and vehicle keys.

Communicates parking procedures to guests / visitors.

  • Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and / or Security of all unusual events, circumstances, missing items, or alleged theft.
  • Must have a valid driver's license and a excellent driving record.
  • 19 days ago
Related jobs
Hotel Viata
West Lake Hills, Texas

Picks up articles for laundry and valet service. ...

Promoted
Belmont Village
Lakeway, Texas

PRN(On-Call) Restaurant Servers - No Late Night Shifts!. Prior experience as a dining room server in a fast casual or fine dining restaurant. ...

Promoted
Natural Grocers
Austin, Texas

We have a lot going on, so we don’t think you’ll get bored! From stocking, greeting and cashiering, to promoting special events, and our one-of-a-kind Nutrient to Know About program, you will have the opportunity to use your people skills, passion for talking and learning about nutrition, energy, an...

Promoted
Villa Restaurant Group
Austin, Texas

Keep the cashier station and dining area clean and organized, including disposing of trash and cleaning surfaces as needed. Previous experience as a cashier in a restaurant or customer service setting is preferred but not required. If you have a passion for providing Exceptional Guest Service, enjoy...

Promoted
Firehouse Subs
Cedar Park, Texas

The cashier position is critical to the daily success of the restaurant. ...

Promoted
Austin Habitat for Humanity
Austin, Texas

Austin Habitat for Humanity ReStore is a discount home improvement store and donation center.With locations in the Austin and San Marcos area, the ReStore is committed to increasing the community’s access to affordable building materials, diverting valuable, reusable items from the landfill and supp...

Promoted
L.K. Jordan & Associates
Austin, Texas

Description: Seeking an experienced Warehouse Driver in North Central Austin. Valid driver's license with a clean driving record. ...

Promoted
Hendrick Automotive Group
Austin, Texas

The Lot Attendant also performs various tasks and errands for the dealership. Keeps car lot clean and orderly. Work includes frequent movement around the dealership facilities and the outdoor car lot and movement in and out of cars. ...

Promoted
CAVA - 6th & Congress
Austin, Texas

Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server  . As a CAVA Team member you are our g...

Promoted
NEFCO Corp
Austin, Texas

The ideal non-CDL Driver will be at least 23 years of age with experience driving non-cdl commercial vehicles of at least 24' and 26' in length. Safe Driver Bonus paid weekly in paycheck. Excellent knowledge of the local delivery area. ...