Field Service Technician - Power Generation

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to troubleshoot, repair, and maintain Caterpillar power generation equipment as well as other brands of industrial generators.

We are looking for a dedicated employee with excellent troubleshooting and diagnostic skills to help deliver top notch service as a mechanic to our rapidly growing customer base.

Responsibilities :

• Dispatched to diagnose and repair electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear at the customer’s location
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed; a company truck is provided
• Using a high degree of independent judgment, assumes responsibility for the safe maintenance and repair of a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems at branch or customer locations
• Maintains a clean and safe work area, adheres to all safety procedures; maintains a service vehicle in a clean and professional manner, and ensures the vehicle is always properly maintained
• Positively interacts with manager and team members to satisfy customer needs
• Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs
• Communicates job status with supervisor and communicates job is completed to receive the subsequent assignment.
• Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily / job basis
• Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer
• Willing to respond to after hour emergency calls as directed by supervisor
• Identifies and communicates the need for parts for inventory
• Performs other duties as assigned / required

Qualifications :

• 2-year technical degree or high school diploma and several years of comparable mechanic experience
• 5+ years of relevant experience in mechanical, electrical & diesel maintenance / repair, some field experience preferred
• Knowledge of electricity and electronics, engine diagnostics, failure analysis
• Previous experience working on Caterpillar engines a plus but not required
• Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics.
• Personal characteristics : Desire to provide outstanding, professional customer service, strong attention to detail, excellent problem solver, committed, and possesses written and verbal communication skills
• Ability to maintain safe and clean work environment
• Willing and able to respond to after-hour emergency calls as directed by supervisor
• Basic computer skills
• Own mechanic tool set
• Must have and maintain a clean driving record
• Class A CDL or willingness to obtain one within a defined period of time
• Obtain a DOT medical certification card
• Pass a DOT pre-employment drug screen & physical
• Able to operate equipment safely
• This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement

Minimum Physical Requirements :

• Push / pull up to 50 lbs
• Lift / carry up to 60 lbs
• Lift bulky objects
• Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering / grasping able to use bolt box.
• Working Conditions may be indoor and / or outdoor. Noise level may be loud at times.

DOT driving requirements :

Applicants must be able to obtain valid Class A CDL, obtain a DOT medical certification card, and pass a DOT pre-employment drug screen and physical.

What We Can Offer You

Competitive pay

Ongoing training

Advancement opportunities

Paid time off (PTO)

Paid holidays

Health, dental / orthodontia and vision insurances

Paid parental leave

Matching 401(k) fund

Disability and life insurance

Wellness programs

Safe, clean, and friendly work environment