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Relationship Banker

Relationship Banker

Old National BancorpIndianapolis, IN, US
30+ days ago
Job type
  • Full-time
Job description

Relationship Banker

The Relationship Banker is responsible for developing and cultivating long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. They retain and deepen existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners, educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations.

Salary Range : $17.00 / hr. - $27.50 / hr. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities :

  • Develop and grow client and prospective client relationships
  • Achieve Sales and Service Targets
  • Operations Oversight

Key Competencies for Position :

  • Culture Leadership :
  • Communication
  • Collaboration
  • Execution Leadership :
  • Drive and Execution
  • Problem Resolution / Decision-Making
  • Client Leadership :
  • Client Leadership
  • Key Measures of Success / Key Deliverables :

  • Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc.
  • Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment.
  • Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts.
  • Position Levels :

    There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market.

    Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

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