Talent.com
Enterprise Engagement Lead

Enterprise Engagement Lead

BintiSan Francisco, CA, US
1 day ago
Job type
  • Full-time
Job description

Enterprise Engagement Lead

Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we've helped approve more than 100,000 families to foster or adopt, and we support over 46% of the nation's child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services.

Binti is a for-profit, mission-driven software company based in San Francisco, CA. We're a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.

Role Overview

At Binti, the Project Management team leads the end-to-end delivery of our software with public sector partners, ensuring agencies successfully adopt Binti's tools while transforming how they support children and families. We work closely with child welfare leaders, frontline staff, and cross-functional internal teams to translate complex, often ambiguous goals into well-executed solutions that drive positive outcomes for children and families.

As the Enterprise Engagement Lead, you'll take ownership of our most strategic and high-impact enterprise launches, bringing technical fluency, critical problem-solving, passion for the mission, and executive presence to every phase of implementation. You'll also collaborate closely with cross-functional leaders, including members of Binti's executive team, to identify and lead high-priority initiatives that strengthen our implementation practices across the board. You'll join a thoughtful, mission-driven team that values trust, autonomy, and continuous improvement as we scale Binti's impact nationwide. This is a newly created, unique opportunity to shape how Binti scales its implementation model, bringing thought leadership, structure, and innovation to one of the most critical phases of our work.

What You Will Do

  • Own the full delivery of large-scale government implementations, including strategy, planning, stakeholder management, technical and programmatic execution, risk mitigation, and post-launch support
  • Serve as the primary point of contact for senior agency executives, aligning goals, setting expectations, and proactively resolving risks or misalignment
  • Engage effectively across all levels of agency partners, from frontline users to middle managers to agency leadership, with an adapted communication style and approach that builds trust, establishes clarity, and drives alignment.
  • Translate product capabilities and technical architecture into a fully implemented and configured solution that meets agency needs and aligns with Binti's best practices.
  • Consult and help implement change management strategies, helping agency partners evolve outdated workflows and adopt new processes that align with Binti's product and broader goals
  • Drive accountability across internal and external teams, ensuring clear communication, clarity of roles, visibility into blockers, and steady forward momentum across all phases of implementation
  • Contribute to the development of scalable systems and frameworks to elevate the PMO's enterprise implementation model, with a focus on delivering high-quality, repeatable, and consultative professional services at scale.
  • Provide strategic implementation expertise during the pre-sales process, helping align agency priorities with Binti's product and delivery model.

What We Love About You

  • 3+ years of experience leading complex, cross-functional projects in consulting, SaaS implementation, and / or government systems
  • Demonstrated strength in critical problem solving and decision-making in ambiguous, high-stakes environments
  • Willing and able to travel regularly for on-site work with government partners, including in-person training, planning sessions, and relationship-building
  • Comfort owning delivery for large-scale implementations with limited direction and evolving constraints
  • Strong analytical skills and the ability to interpret data to inform strategy and troubleshoot execution risks
  • Technical fluency and strong understanding of how software is configured and deployed, including integrations, architecture, and data flows
  • Proven ability to engage and influence stakeholders at all levels, from agency executives to frontline staff
  • Familiarity with child welfare, health and human services, or similar domains
  • Formal certification in project and / or change management (e.g., PMP, Prosci) is a plus
  • Skilled at navigating complex environments with competing priorities and operational resistance
  • Passion for strong collaborative team culture
  • Comfort operating in a high-growth startup environment
  • Location

    Binti is headquartered in San Francisco, California, and there is a strong preference for candidates based in the Bay Area to allow for in-person collaboration on our designated office days (Mondays and Thursdays). This role also requires regular travel to customer sites across the U.S., with an average of two on-site visits per month.

    BENEFITS & PERKS

  • An above-market compensation package (salary + equity)
  • Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents
  • Flexible vacation time to promote a healthy work-life blend
  • 13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving
  • 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant
  • Sick / mental health time separate from vacation days (accrue up to a cap of 160 hours)
  • 4 weeks of sabbatical after 4 years of service at the company
  • 401k, Commuter benefits, FSA, and DCSA with administration paid for
  • $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)
  • $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings / conferences, on-site speaker series, and lunch and learns
  • $300 reimbursement for initial office setup
  • $50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch / snacks with coworkers
  • Paid jury duty
  • At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status.

    Create a job alert for this search

    Engagement Lead • San Francisco, CA, US

    Related jobs
    • Promoted
    Engagement Manager - SaaS

    Engagement Manager - SaaS

    Tekion CorpPleasanton, CA, United States
    Full-time
    Tekion has challenged the paradigm with a cloud-native automotive platform that includes Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC).Tekion ...Show moreLast updated: 4 days ago
    • Promoted
    Strategic Customer Engagements, GTM Deal Lead, GDSP

    Strategic Customer Engagements, GTM Deal Lead, GDSP

    San Francisco StaffingSan Francisco, CA, US
    Full-time
    At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams : Strategic...Show moreLast updated: 15 days ago
    • Promoted
    Senior Services Engagement Manager

    Senior Services Engagement Manager

    IroncladSan Francisco, CA, United States
    Full-time
    Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real.But getting a contract done is more complicated than it should be.And when contract data...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    Enterprise GTM Partnerships Leader

    Enterprise GTM Partnerships Leader

    AnthropicSan Francisco, CA, US
    Full-time
    A public benefit corporation in San Francisco seeks an experienced professional to lead growth with Google Cloud.You'll manage critical relationships, develop strategies for revenue generation, and...Show moreLast updated: 8 hours ago
    • Promoted
    Engagement Manager

    Engagement Manager

    BlackLinePleasanton, CA, United States
    Full-time
    It's fun to work in a company where people truly believe in what they're doing!.At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.Since...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Senior Implementation Consultant : Onboarding & Adoption Lead

    Senior Implementation Consultant : Onboarding & Adoption Lead

    FieldguideSan Francisco, CA, United States
    Full-time
    A leading technology firm in San Francisco is seeking a Senior Implementation Consultant.In this role, you will guide customers through seamless onboarding experiences, ensuring they maximize their...Show moreLast updated: 14 hours ago
    • Promoted
    • New!
    Enterprise CS Leader : Onboard, Engage & Grow

    Enterprise CS Leader : Onboard, Engage & Grow

    incident.ioSan Francisco, CA, United States
    Full-time
    A leading SaaS company in San Francisco is looking for a Customer Success Manager to lead onboarding for enterprise clients and build strategic relationships. The ideal candidate has a strong backgr...Show moreLast updated: 14 hours ago
    • Promoted
    Partner Engagement Manager

    Partner Engagement Manager

    Beazley GroupSan Francisco, CA, United States
    Full-time
    Head of Partner Engagement, West.External brokers, Focus Group Leaders, Head of Offices, Underwriting teams.Beazley is looking for a dynamic candidate for the role of Partner Engagement Manager.In ...Show moreLast updated: 30+ days ago
    • Promoted
    Engagement Manager

    Engagement Manager

    ClifyXSunnyvale, CA, US
    Full-time
    Strong process knowledge in FICO especially semi-conductor industry, strong pre-sales experience in selling Enterprise Solutions (implementation work, application managed services and support work ...Show moreLast updated: 30+ days ago
    • Promoted
    Engagement Manager

    Engagement Manager

    ContentfulSan Francisco, California, USA
    Full-time
    As an Engagement Manager on Contentfuls Professional Services team you will partner with our most strategic enterprise customers to drive successful adoption and measurable business this role sits...Show moreLast updated: 15 days ago
    • Promoted
    Senior Client Engagement Manager

    Senior Client Engagement Manager

    Microchip TechnologySan Jose, CA, US
    Full-time
    Senior Client Engagement Manager (CEM).Microchip is looking for a dynamic Senior Client Engagement Manager (CEM) to help drive sales growth, within a select group of major Storage, Data Center, and...Show moreLast updated: 30+ days ago
    • Promoted
    Engagement Manager

    Engagement Manager

    Scale AI, Inc.San Francisco, CA, United States
    Full-time
    Scale's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners. As a member of our Engagement Manageme...Show moreLast updated: 30+ days ago
    • Promoted
    Engagement Manager (Managed Services)

    Engagement Manager (Managed Services)

    GongSan Francisco, CA, United States
    Full-time
    Engagement Manager (Managed Services).Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busine...Show moreLast updated: 4 days ago
    • Promoted
    Engagement Manager

    Engagement Manager

    HiveSan Francisco, CA, United States
    Full-time
    Hive is the leading provider of cloud-based AI solutions to understand, search, and generate content, and is trusted by hundreds of the world's largest and most innovative organizations.The company...Show moreLast updated: 30+ days ago
    • Promoted
    Engagement Manager

    Engagement Manager

    CerebrasSan Francisco, CA, United States
    Full-time
    As an Engagement Manager at Fulcrum, you will work directly with our largest customers — the top 100 insurance brokerages — to guide them through AI transformation. You’ll be responsible for ensurin...Show moreLast updated: 30+ days ago
    • Promoted
    Engagement Manager

    Engagement Manager

    Scale AISan Francisco, CA, United States
    Full-time
    Scale's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners. As a member of our Engagement Manageme...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Engagement Lead

    Customer Engagement Lead

    CartesiaSan Francisco, CA, US
    Full-time
    Cartesia is seeking a customer-obsessed Customer Engagement Lead to build our entire post-sales customer function from the ground up. You'll work directly with our most innovative customers to ensur...Show moreLast updated: 30+ days ago
    • Promoted
    Strategic Engagement Manager

    Strategic Engagement Manager

    harvey.aiSan Francisco, CA, United States
    Full-time
    At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end.By combining frontier agentic AI, an enterprise-grade platform, and deep domain experti...Show moreLast updated: 30+ days ago