Mechanical Field Service Engineer

Job Description Job Description TRESU Americas, is a wholly owned subsidiary of the TRESU Group in Kolding, Denmark. We offer a line of products for the commercial printing industry. We build the most technologically advanced chambered doctor blade systems, coating and ink pumps, hot air drying, temperature-controlled chilling systems, printing plate cleaning equipment as well as full production presses for the Flexo industry. The qualified candidate will provide onsite service and remote technical support for all the TRESU product lines. Mechanical Field Service Engineer : Our engineers have the responsibility of balancing hands-on work with customer care. As a Mechanical Field Service Engineer for TRESU, you would be traveling around the Americas and other various countries to install, retrofit, repair, and assess TRESU's world class products. Additionally, you would provide remote support to customers via phone and email correspondence when offsite. Personal Profile : Creative Problem Solver Organized Meticulous Congenial Flexible Collaborative Preferred Qualifications : Bachelor's degree in mechanical engineering or equivalent education / work experience Skilled with hand tools and experienced with hands on repair and installation of components and assemblies Competent with machine shop equipment for use in milling, drilling and part modification Familiar with technical drawings and how to read them. Knowledge of how to use and navigate 3D modeling software, preferably Solidworks. Basic understanding of computer applications and hardware Communication skills for conveying information accurately and clearly Sense and understanding of business and sales. Excellent interpersonal and networking skills Flexible schedule for frequent travel (U.S. and International) and occasional afterhours support (required) Fluency in English Field of Responsibility : Installing, troubleshooting and servicing TRESU products Assessing and addressing customer needs Reading and communicating technical drawings Documenting and reporting information to customers and colleagues Recording, analyzing and interpreting test data Onsite work, requiring availability to travel the U.S. and International, at least 60%, mainly focused to USA, Canada and Latin American, but not limited to the Americas. Providing remote support as part of the global helpdesk, sometimes afterhours TRESU Americas offers the following benefits to the qualified candidate : Competitive compensation plan Health, dental and vision insurance 401K savings plan PTO and paid holidays TRESU Americas is an Equal Opportunity Employer