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Customer Service Rep (01433) - 5400 Preston Hwy

Customer Service Rep (01433) - 5400 Preston Hwy

Domino's FranchiseLouisville, KY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Description

We're looking for a friendly and efficient Customer Service Representative to join our team at our 5400 Preston Hwy location in Louisville, United States. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

  • Greet customers warmly and handle their inquiries and orders professionally
  • Take phone and in-person orders accurately and efficiently
  • Process cash and credit card transactions
  • Prepare food items according to company standards
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Address customer concerns and resolve issues promptly and courteously
  • Assist with inventory management and restocking as needed
  • Adhere to all company policies, food safety regulations, and quality control standards
  • Participate in ongoing training to improve product knowledge and customer service skills

Qualifications

  • Excellent customer service skills with a friendly and professional demeanor
  • Strong communication abilities, both verbal and written
  • Capability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic computer skills for operating point-of-sale systems
  • Ability to follow directions and adhere to company procedures
  • Flexibility to work various shifts, including weekends and holidays
  • Physical stamina to stand for extended periods and lift up to 25 lbs
  • Cash handling experience and basic math skills
  • Attention to detail and commitment to accuracy in order taking and food preparation
  • Team-oriented mindset with a willingness to assist colleagues as needed
  • High school diploma or equivalent preferred, but not required
  • Previous customer service experience is a plus, but we're willing to train the right candidate
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

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    Customer Service Rep • Louisville, KY, US

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