Talent.com
Store Manager | The Grove (Los Angeles)
Store Manager | The Grove (Los Angeles)David Yurman • Los Angeles, CA, United States
Store Manager | The Grove (Los Angeles)

Store Manager | The Grove (Los Angeles)

David Yurman • Los Angeles, CA, United States
6 days ago
Job type
  • Full-time
Job description

Overview

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.

The David Yurman The Grove Store Manager will be accountable for the following key deliverables :

Responsibilities

Achieve and / or Exceed Sales Plan

  • Create and execute strategic initiatives to deliver the planned annual sales goals
  • Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
  • Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand / store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Managers primary duties and must be kept to a minimum.
  • Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
  • Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
  • Monitor and measure all stores performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.

Clientele / Service Management

  • Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
  • Ensure associates deliver goals for CRM data capture / clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
  • Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
  • Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
  • Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
  • Operations
  • Deliver controllable expenses on and / or under expense budgets
  • Ensure all company policies and procedures are communicated appropriately and followed by all store associates
  • Establish a culture of inventory care and management by ensuring all inventory counts / audits is conducted in compliance with company standards.
  • Maintain proper care standards for the product to ensure quality saleable condition
  • Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
  • Embrace technology to enhance customer experience and create expectation with associates to utilize
  • Ensure all security procedures are communicated appropriately and followed by all store associates
  • Talent Training and Development

  • Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
  • Develop and motivate staff through clear communication, goal setting and regular
  • coaching opportunities
  • Lead succession planning by training and developing store management team
  • Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
  • Identify training needs and develop growth potential of each staff member
  • Qualifications

  • Searching for an entrepreneurial minded business operator
  • Positive leader with strong sales background
  • Ability to speak multiple languages
  • Well networked into the High Net Worth individual, and the local philanthropy scene
  • Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
  • Work Experience : 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
  • Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
  • Ability to manage multiple tasks in a fast-paced environment
  • Proven ability to manage high volume and inventory with an emphasis on driving results
  • Strong community relations
  • Fine Jewelry and or Fine Watch experience preferred, but not required
  • Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
  • Estimated Salary Range : $120,000-$150,000

    Base pay is one component of David Yurmans total compensation package, which may also include the following for eligible employees : access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

    Create a job alert for this search

    Store Manager • Los Angeles, CA, United States

    Related jobs
    Store Manager | The Grove

    Store Manager | The Grove

    David Yurman • Los Angeles, CA, United States
    Full-time
    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, ...Show more
    Last updated: 8 days ago • Promoted
    Independent Operator - Store Manager (Los Angeles)

    Independent Operator - Store Manager (Los Angeles)

    Grocery Outlet • Los Angeles, CA, United States
    Full-time
    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network ...Show more
    Last updated: 19 days ago • Promoted
    Store Manager- Woodland Hills- 502

    Store Manager- Woodland Hills- 502

    PacSun • Woodland Hills, CA, US
    Full-time
    Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, E...Show more
    Last updated: 30+ days ago • Promoted
    Employee Relations Manager

    Employee Relations Manager

    Vaco by Highspring • Altadena, California, United States
    Full-time
    Employee Relations Manager (Temp-to-Hire).Mid-City Los Angeles, CA (Hybrid – 3 days onsite).Our nonprofit client is seeking a bilingual. This hybrid role, requiring two days per week onsite in the M...Show more
    Last updated: 24 days ago • Promoted
    Store Manager

    Store Manager

    Grocery Outlet • Newhall, CA, US
    Full-time
    Grocery Outlet is one of the fastest growing discount grocery chains in America.We're seeking hard-working candidates with retail leadership or multi-unit restaurant management experience to le...Show more
    Last updated: 26 days ago • Promoted
    Retail Associate - The Grove

    Retail Associate - The Grove

    Aritzia LP • Los Angeles, CA, US
    Full-time
    The mission of the Retail team is to deliver world-class client experiences.Join our high-performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wa...Show more
    Last updated: 30+ days ago • Promoted
    Sr. People and Culture Manager- Fashion Industry

    Sr. People and Culture Manager- Fashion Industry

    Vaco by Highspring • Altadena, California, United States
    Permanent
    Senior HR Manager – Fashion Industry.Beverly Hills, CA (Fully Onsite).We are partnering with a fast-paced, highly creative fashion company in Beverly Hills. Known for its innovative designs and dyna...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager (Los Angeles)

    Store Manager (Los Angeles)

    Cider • Los Angeles, CA, United States
    Full-time
    As the Store Manager, you will lead Ciders first-ever physical retail location, setting the standard for operational excellence, customer experience, and team leadership. This is a unique opportunit...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales - The Grove

    Retail Sales - The Grove

    Nordstrom • Los Angeles, CA, US
    Full-time
    The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. Set and achieve sales goals, for both in-st...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager

    Store Manager

    Pyramid Consulting Group, LLC • Los Angeles, CA, United States
    Full-time +1
    Our client, a luxury leather goods & accessories brand, is hiring a Store Manager to join the team in their Los Angeles location. This is a full-time permanent position starting immediately for a ne...Show more
    Last updated: 11 days ago • Promoted
    Beauty Counter Manager - Bobbi Brown - The Grove

    Beauty Counter Manager - Bobbi Brown - The Grove

    Nordstrom • Los Angeles, CA, US
    Full-time
    In the Nordstrom Beauty Department, we strive to make our customers feel their best.As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a...Show more
    Last updated: 1 day ago • Promoted
    Seasonal Brand Ambassador | The Grove (Los Angeles)

    Seasonal Brand Ambassador | The Grove (Los Angeles)

    David Yurman • Los Angeles, CA, United States
    Full-time +2
    The Grove Seasonal Brand Ambassador will promote the companys image in a positive manner to customers by delivering a superior customer service experience. They will support sales through handling w...Show more
    Last updated: 19 days ago • Promoted
    Sr Talent Acquisition Manager

    Sr Talent Acquisition Manager

    Vaco by Highspring • Altadena, California, United States
    Permanent
    Job Title : Senior Talent Acquisition Manager – Fashion Industry.Location : Beverly Hills, CA (Fully Onsite).We are partnering with a fast-growing, innovative fashion and lifestyle brand headquartere...Show more
    Last updated: 19 days ago • Promoted
    Lease Account Manager – Business Development (Trucking Industry)

    Lease Account Manager – Business Development (Trucking Industry)

    Vaco by Highspring • Altadena, California, United States
    Permanent
    Lease Account Manager – Business Development (Trucking Industry).Are you a results-driven sales professional with a passion for the trucking industry? We are seeking a. Lease Account Manager – Busin...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager - LA South Market

    Store Manager - LA South Market

    Kohl's • Downey, CA, US
    Full-time +1
    As Store Manager you will provide oversight and leadership for the entire store team.You are the primary leader for delivering customer experience and associate engagement.You will teach, coach and...Show more
    Last updated: 3 days ago • Promoted
    Sales Compensation Manager

    Sales Compensation Manager

    Vaco by Highspring • Altadena, California, United States
    Permanent
    Sales Compensation Manager – Rapidly Growing Medical Device Company.South Bay, Los Angeles (Hybrid Scheudle).Join a rapidly expanding company. SAP Commissions (CallidusCloud).Develop reports and das...Show more
    Last updated: 30+ days ago • Promoted
    Business Development Manager- Drayage Industry

    Business Development Manager- Drayage Industry

    Vaco by Highspring • Altadena, California, United States
    Permanent
    Business Development Manager – Drayage Industry.Direct Hire) + Bonus Potential.Proactively engage potential clients via phone, email, and online channels. Collaborate with internal teams to develop....Show more
    Last updated: 30+ days ago • Promoted
    Store Manager - LA North Market

    Store Manager - LA North Market

    Kohl's • Simi Valley, CA, US
    Full-time +1
    As Store Manager you will provide oversight and leadership for the entire store team.You are the primary leader for delivering customer experience and associate engagement.You will teach, coach and...Show more
    Last updated: 3 days ago • Promoted