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Business Transformation Project Manager
Business Transformation Project ManagerGexpro Services • High Point, NC, US
Business Transformation Project Manager

Business Transformation Project Manager

Gexpro Services • High Point, NC, US
13 hours ago
Job type
  • Full-time
Job description

Overview

Business Transformation Project Manager role at Gexpro Services. Location options include High Point, NC; Charlotte, NC; or Greenville, SC.

Summary

We are seeking a Business Transformation Project Manager for our Warehouse Management System (WMS Pathguide) who can identify, analyze, and solve technical issues quickly, communicate effectively, and collaborate with team members. The ideal candidate will have expertise with Warehouse Management Systems in a distribution environment and the ability to work with end users to identify potential system improvements, convert them into action items, and communicate them to the 3rd party development team. The role includes installing patches in the Dev environment and following the SDLC process (testing at each step) until changes are operational in production. The position also covers new user setup, training, access control (SOX compliance), and decommissioning users. A good working knowledge of SQL databases and queries, and knowledge of Azure Cloud Servers are required.

Locations

  • High Point, NC
  • Charlotte, NC
  • Greenville, SC

Responsibilities

  • Ensure high availability and acceptable performance of mission-critical host computer resources; provide recommendations to improve or change the WMS environment.
  • Oversee day-to-day server operations hosting Pathguide WMS, monitor performance, configuration, maintenance, and repair; maintain records of downtime and equipment inventory.
  • Collaborate with 3rd party hosting vendor on firmware / software revisions and support activities.
  • Develop and execute new system and application implementation plans, create custom scripts, and develop testing procedures; train technical staff on new software / hardware.
  • Troubleshoot as required; lead problem-solving efforts often involving outside vendors and other support personnel.
  • Provide server support for related software and work with security team to maintain security and restrict unauthorized use.
  • Coordinate backups and restoration of host operating systems and host-based applications with 3rd party vendors.
  • Stay current with technology developments and advise the team on adopting new technologies.
  • Work with 3rd party managed services to meet SLAs and ensure contracted activities are performed accurately; coordinate offshore technical activities.
  • Support the VP, IT with other tasks as needed.
  • Skills, Knowledge, and Education

  • 4-year degree in Computer Science or related field (or equivalent experience on a year-for-year basis).
  • 4+ years' experience with SQL databases.
  • 4+ years' experience in High Availability environments.
  • 4+ years' experience in complex systems design, programming, and systems software / support is a plus.
  • Familiarity with distribution processes (receiving, shipping, cycle counting, inventory adjustments).
  • Experience with Agile / Scrum development is a plus.
  • Excellent analytical and problem-solving abilities; strong attention to detail.
  • Excellent communication and interpersonal skills; ability to interact with project leads and developers.
  • Excellent documentation and organizational skills.
  • Knowledge of : backup / recovery procedures; system performance monitoring tools; ERP / WMS integration (Boomi).
  • Ability to plan, organize, and document complex system design activities; configure systems to align with policies / procedures.
  • Ability to multitask, respond to emergencies, and communicate technical information clearly.
  • Establish and maintain cooperation, trust, and credibility.
  • Desirable : ERP experience (QAD preferred); distribution or manufacturing industry experience.
  • Essential Capabilities & Core Values

  • Deliver the Best Customer Service
  • Join Forces for Success
  • Encourage to Innovate
  • Engage People to Develop their Talents
  • Trust Each Other
  • Enjoy Making a Difference
  • Draws inspiration from customers by understanding their requirements
  • Promote teamwork beyond boundaries
  • Think out of the box and adapt to change
  • Respect colleagues and act constructively
  • Take accountability for promises and responsibilities
  • Recognize and celebrate excellent performance
  • Capabilities

  • Language : Ability to write routine reports and speak effectively before groups; communicate with customers and staff to assess needs.
  • Math : Ability to verify and interpret financial data and reports.
  • Reasoning : Ability to solve practical problems, interpret instructions, and prioritize projects; use sound judgment.
  • Work Environment & Travel

    The attendance demands described are representative of those required to perform essential functions. Reasonable accommodations may be made for disabilities. Attendance is Monday through Friday; travel nationally may be required. Overtime and weekend work may be required occasionally. The work environment is usually moderate in noise and can be high-stress and fast-paced.

    Physical Demands

    The role requires regular sitting, typing, and communication; ability to lift up to 50 pounds occasionally; vision requirements; and other standard physical demands.

    Disclaimer

    Gexpro Services (A VEVRAA Federal Contractor) is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to protected characteristics.

    EEO statements and management rights : management reserves the right to assign or reassign duties as needed.

    Job Details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Information Technology and Manufacturing
  • Industries : Transportation, Logistics, Storage
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