Room Attendant
Are you the one we are looking for? We want someone who embodies Hilton Values!
H- Hospitality
I- Integrity
L- Leadership
T- Teamwork
O- Ownership
N- Now
Responsibilities :
- Supervise, schedule, and train housekeeping staff emphasizing guest relations skills.
- Establish and ensure compliance with Standard Operating Procedures, and departmental policies and liaison with other managers as appropriate.
- Respond to guest requests, inquiries, and complaints with accurate information and with a positive attitude to ensure guest satisfaction.
- Supervise the appropriate selection of rooms, based on guest needs, and instructions as per the Director of Housekeeping.
- Maintain Housekeeping supplies.
- Conducts property inspections at the start of each shift, beginning with the main lobby, guest corridors and elevator landings, and public space.
- Provide constant and consistent communications with other Housekeeping staff and other departments as needed.
- Ability to work well under pressure patiently and tactfully and diplomacy to effectively resolve guest complaints.
- Answer / dispatch calls as received within the Housekeeping office.
- Delegate requests, either from guests or other employees.
- Contact other departments directly for urgent repairs.
- Prepare all daily work assignment sheets for room attendants.
- Coordinates and monitors Room Attendants, Public areas and Inspectors.
- Updates Inspector's and Room Attendants assignment sheets.
- May require assistance with assigning and distributing uniforms to employees.
- Perform daily key and cell phone control and inventory of all keys and cell phones signed to the Housekeeping department upon arrival and departure of shifts.
- Assist in another area of the department as needed.
- Other duties as assigned. Benefits :
- 401(k)
- 401(k)
- Dental Insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule :
- 8-hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute / relocate :
Anchorage, AK 99503 : Reliably commute or plan to relocate before starting work (Required)
Experience :
- Cleaning : 1 year (Preferred)
Room Attendant
Prepare all daily work assignment sheets for room attendants. Coordinates and monitors Room Attendants, Public areas and Inspectors. Updates Inspector's and Room Attendants assignment sheets. Supervise the appropriate selection of rooms, based on guest needs, and instructions as per the Director...
Room Attendant - Crowne Plaza Midtown
Crowne Plaza Anchorage Midtown, .Northwest x Southern Hospitality (NSH) is currently interviewing people for .We are uniquely situated in some of the most beautiful areas of the Pacific Northwest & Alaska.We have award winning hotels where you will find hospitality is the true focus of our team....
Room Attendant
Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards. ...
Room Attendant/Housekeeper- AM Shifts
When assigned to guestrooms, replaces linens, replenishes amenities, makes beds, and responds to guests special requests. ...
Room Attendant
A room attendant has one of the most important jobs in the entire hotel. You are one of the champions of our hotel! Room attendants have a lot of responsibility and can make or break the guest’s experience. If a guest’s room isn’t clean when they arrive or if essentials aren’t restocked mid-stay, th...
Room Attendant/Housekeeper- PM Shifts
When assigned to guestrooms, replaces linens, replenishes amenities, makes beds, and responds to guests special requests. ...
Room Attendant/Housekeeper
Prepare all daily work assignment sheets for room attendants. Coordinates and monitors Room Attendants, Public Area, and Inspectors. Updates Inspectors and Room Attendants assignment sheets. Supervise the appropriate selection of rooms, based on guest needs, and instructions as per the Director of H...
Hotel Housekeeper / Room Attendant
A TYPICAL DAY:Wipe all surfaces, dust and vacuum each guest room adhering to our brand linens, make beds and restock all guest room bathrooms, remove trash and carry out green practices as trained by the and assist guests that you encounter during your shift with a friendly multiple rooms each ...
Room Attendant
You’ll perform basic cleaning duties like making beds, washing sheets, mopping, dusting, and ironing; you’ll also restock supplies and make sure restrooms and common areas are clean and orderly. Track rooms cleaned and document lost and found items, damage, and repairs needed. Manage the cleanlines...
Attendant, Room
We’re a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment.We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-wi...