Physician Relations Liaison

Under the direction of the Director of Physician Relations, this position supports Stamford Health’s ongoing commitment to supporting our physician community. The Physician Relations Liaison is responsible for implementing relevant outreach plans and efforts to market clinical services to providers within their designated territory, with the goal of growing and developing Stamford Health’s network integrity and market share. This includes spending most of their week in Stamford Health’s service areas, meeting with physicians, medical groups and other clinical facilities within their territory. The Physician Relations Liaison will set up meetings / events that include driving Stamford Health Medical Group (SHMG) providers into the region to participate in these activities. The position primarily focuses on building relationships through educating regional providers on prespecified, targeted areas of focus, to increase network integrity and meet the needs of referring providers. The Physician Relations Liaison will also attend internal meetings to meet new providers and / or learn about strategic initiatives that they will promote into the region.

MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES :

• Builds, nurtures, and maintains long-term, positive relationships with physicians, medical groups, and other clinical facilities within Stamford Health’s service areas
• Work with new medical staff to acclimate to the hospital market, services and referral sources
• Develop a strategy, and action plan for newly onboarded SHMG physicians to ensure a sense of belonging within the organization, facilitating introductions to other SHMG and community physicians
• Pursues business development and physician recruitment opportunities for Stamford Health and its affiliates based upon our mission, vision, and values aligned with Planetree
• Markets Stamford Health’s services, specialties, new treatments, partnerships and clinical capabilities along with the appropriate collateral material
• Develops and implements outreach strategies, scheduling meetings between physicians, and coordinating events to strengthen networks and collaboration
• Includes “in-office” activities in the outreach plan, building relationships with office staff and practice managers to ensure the physicians have what they need
• Participates in or attends public speaking engagements, trade shows, business meetings and seminars to promote the expertise of Stamford Health
• Drives development and standardization of communication protocols, encouraging physicians to keep referral sources in the loop on shared patients
• Provides competitive insights and market intelligence regarding Stamford Health’s service areas
• Regularly meets with service line leaders and strategic partners to ensure alignment on initiatives
• Provides physician feedback to administration on patient and physician satisfaction, as well as network expansion and service delivery
• Communicates the concerns of external providers to internal leadership and provides follow-up
• Collaborates with administrative and clinical leadership to ensure operational effectiveness
• Organizes and promotes special projects and functions as requested

Reporting & Analytics :

QUALIFICATIONS / REQUIREMENTS :