Alterations Customer Service RepresentativeDavid's Bridal • Greenville, NC, US
Alterations Customer Service Representative
David's Bridal • Greenville, NC, US
30+ days ago
Job type
- Part-time
Job descriptionWelcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards as required by the Dress Code policy. Greet and escort all alterations customers to and from alterations for appointments. Press, steam, and spot clean all merchandise. Follows quality control guidelines and inspects all garments altered / steamed / pressed to verify pristine condition before final delivery to customer. Build long-term relationships to meet and exceed customer satisfaction and loyalty. Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s / he is not able to resolve. Maintains a clean and well-organized alterations room. Performs duties and tasks as assigned by store management. While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift / and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system Rewarding Environment and Competitive Pay Team Bonus Dayforce Wallet Get Paid Early! Generous Team Member Discount After First Pay Period Vision Care Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury 401K Program Discount for Identity Theft Protection Discounts for Home and Auto Insurance Discounts for Mobile Legal Benefits (MetLife Hyatt Legal Plans) Pet Insurance
Best Job Ever!
Minimal weekday hours required (join for weekends only!)
Generous Team Member discount
$400 bonus for every referral hired with NO LIMIT
- Additional terms and conditions apply.
Competitive hourly pay rates & team bonus
Get Paid Early!
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happenapply today!
Alterations Customer Service Representative
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S / he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and / or ensuring that items are ready for pickups. Essential Job Functions :
Physical Demands :
Education & Credentials :
Part Time Benefits Include
Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
Create a job alert for this search
Customer Service Representative • Greenville, NC, US
Related jobs
Technical Customer Representative.Location : Greenville Convention Center.Employment Type : Full-Time Hourly.Work Environment : On-site only.
this is not a remote or hybrid position.Travel : May be req...Show more
CVS is hiring for retail, pharmacy, customer service, and management positions.Competitive wages with comprehensive benefits and employee discounts.
Flexible scheduling with opportunities for career...Show more
Patient Service Representative.Join a team that cares for your community and for you!.At Allergy Partners we are dedicated to improving the lives of our patients through compassionate personalized...Show more
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers.
As a CSR, you will handle transactions, answer customer questions, and ens...Show more
Start your career in the consumer finance industry with an industry leader.We give you the skills and experience needed to begin a solid professional career in the Title Payday and Signature Loan i...Show more
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.
Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show more
Are you a people person Be a First Citizens person.Join our branch team and make a difference.As a Senior Sales & Service Representative at First Citizens Bank, you will support sales and servi...Show more
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show more
The position is described below.If you want to apply click the Apply Now button at the top or bottom of this page.After you click Apply Now and complete your application youll be invited to create ...Show more
Join the Frito Lay team and help us deliver our delicious snacks to our customers.As a Route Sales Representative, you will be responsible for driving a truck to deliver products to various locatio...Show more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Show more
Imagine yourself with a job with flexible hours, competitive pay, and a fun environment.We're already imagining you in that job, right now.
We're imagining that because right now we're looking for C...Show more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show more
Join the Walmart team and provide exceptional customer service while working in a dynamic, team-oriented environment.As a Customer Service Associate, you will help customers find the products they ...Show more
Technical Customer Service Representative
Smart City Networks Career • Greenville, North Carolina, USA
Full-time
Last updated: 20 days ago • Promoted
CVS Health Careers in Ayden, NC
CVS • Ayden, NC, USA
Full-time
Last updated: 23 days ago • Promoted
Patient Service Representative
Allergy Partners • Greenville, North Carolina, USA
Full-time +1
Last updated: 15 days ago • Promoted
Customer Service Representative
Family Dollar • Ayden, NC, USA
Full-time
Last updated: 23 days ago • Promoted
Customer Service RepresentativeMIT
Carolina Title Loans • Greenville, North Carolina, USA
Full-time
Last updated: 18 days ago • Promoted
Work From Home
Remote Jobs • Scotland Neck, NC
Remote
Full-time
Last updated: 25 days ago • Promoted
Float Bank Senior Sales and Service Representative (Universal Banker)
First Citizens Bank • Greenville, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Amazon • Ayden, NC, USA
Full-time
Last updated: 23 days ago • Promoted
Relationship Banker or Senior Relationship Banker Ayden
Truist Bank • Ayden, North Carolina, USA
Full-time +2
Last updated: 23 days ago • Promoted
Route Sales Representative
Frito Lay • Ayden, NC, USA
Full-time
Last updated: 23 days ago • Promoted
Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives
U.S. Customs and Border Protection • Ayden, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative - 50k-60k / Year - Work From Home
Spade Recruiting USA • Hobgood, North Carolina
Remote
Full-time
Quick Apply
Last updated: 30+ days ago • Promoted
Customer Service Rep(04469) - 2305 Dickinson Ave
Domino's Pizza • Greenville, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives
US Customs and Border Protection • Ayden, NC, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Service
Lowes • Palmyra, NC, United States
Full-time
Last updated: 21 days ago • Promoted
Customer Service Associate
Walmart • Ayden, NC, USA
Full-time
Last updated: 23 days ago • Promoted