Benefits Specialist

Benefits Specialist

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more.

Our explosive growth is your opportunity to start or accelerate your career in a high-impact, Benefits Specialist role on our Benefits team. We're looking for candidates willing to go above and beyond to deliver the results, service and experience that we pride ourselves on at Arrive, so you'll thrive in this position if you're a strong communicator, analytics and detail oriented!

What You'll Do

• Administers Arrive's employee benefits programs, including medical, dental, vision, life insurance, supplemental programs, wellness initiatives, and the 401(k) plan.
• Responsible for all aspects of various benefits program management including daily administration, funding timeliness, reporting, auditing and corrections, and a focus on continuous improvement in the employee experience, while remaining compliant.
• Responsible for Workday reporting, business processes, SOP creation and testing in new build outs within the system, partnering closely with HRIS.
• Resolves employee questions by interpreting benefit policies and procedures, while providing best in class employee experience with timely responses and implementing new efficient processes as needed.
• Manages PTO policies, with oversight of the benefits manager, as well as answering employee and manager questions regarding PTO, wellness, and holidays.
• Assists in coordinating the enrollment process for new hires, employees experiencing life events, and existing employees during open enrollment periods, including the accuracy of enrollments and changes, explaining plan options, assisting with selections, creating and delivering communication materials, and setting up on-site employee meetings and educational webinars.
• Ownership of understanding our employee population in all departments to improve our team's communication in order to help our employees better understand our benefits offerings.
• Facilitates and provides comprehensive benefits information and education to new hires during their onboarding process.
• Ownership of general system upkeep, including collaborating with the HRIS team on Workday setups and testing, auditing of external systems, accurate data entry across all systems, manual uploads as needed, weekly vendor file integrations, and troubleshooting and correcting any errors.
• Responds to benefits inquiries from managers and employees on plan provisions, eligibility, benefits enrollments, status changes and other general inquiries, with a focus on employee experience and timeliness of responses.
• Partners closely with Mexico generalists to answer benefits questions and prepare onboarding materials as needed, as well as be the main point of contact for our Canada and Expat employees, with oversight from the benefits manager.
• Research as needed to ensure compliance across all benefits programs and policies to applicable federal and state laws, including ERISA, COBRA, and ACA. Partner with the Benefits Manager to implement changes as needed to remain compliant.
• Partners with our benefits broker and benefits manager to complete non-discrimination testing annually.
• Handles self-bill invoices on time for select carriers.
• Partners with our HR Operations team to ensure that every process is documented, kept up-to-date, and stored in a central location. Implements SOP updates to improve efficiency as needed. Responsible for training on our SOPs for colleagues as needed.
• Partners with our benefits broker and benefits manager to keep our employee and candidate facing benefits portals up-to-date with employee experience at top of mind.
• Brings ideas to the table to implement on-site benefits at each of our locations, partnering with HR Generalists and local leadership to execute on-site, while maintaining a consistent employee experience across our offices.
• Manages all on-site benefits programs at our Austin HQ.
• Oversees our gym memberships across all locations.
• Organization and storage of PHI & PII while maintaining HIPAA compliance.
• Handles workers comp claims as they arise.
• Cross-training with the Leave of Absence Specialist and ability to step in as a backup to handle leaves and ADA requests on an as needed basis.

Qualifications

Perks of Working With Us

When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.