Business Analyst (Hybrid)

Business Analyst (Hybrid)

Duration : 10+ Months

Location : Annapolis, MD

Responsibilities

• Develop documentation or training for existing business processes.
• Identifying and offering recommendations to remediate gaps in internal control.
• Developing or coordinating with technical support staff to develop or enhance tools or workflows within existing applications in the Department technology environment, including Excel, SharePoint, PowerBI, ServiceNow, KAPS, and Revenue Premier.
• Reengineering business processes to improve efficiency, accuracy, cost, or employee satisfaction.
• Providing quality assurance testing or supporting the design and development of business processes which are migrating into new applications.
• Deliver key project artifacts including project proposals, measurable performance metrics, SOPs, and close-out reports summarizing outcomes, recommendations, and improvement opportunities.
• Manage multiple concurrent initiatives, balancing priorities, and timelines across different functional divisions.

Minimum Qualifications

Preferred Qualifications