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Security Officer - Front Desk Patrol

Security Officer - Front Desk Patrol

Allied UniversalChicopee, MA, US
9 days ago
Job type
  • Full-time
  • Part-time
Job description

Security Officer - Front Desk Patrol

As a Security Officer - Front Desk Patrol in Chicopee, MA, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availabilitygiving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a dynamic retail and entertainment location, you will be the first point of contact for guests, helping to create a welcoming atmosphere while supporting security-related procedures. Your role involves monitoring access, providing clear communication, and delivering exceptional customer service to all visitors. By remaining attentive and approachable, you help to deter security-related incidents and contribute to a positive experience for everyone entering the location. Join a team that values integrity, teamwork, and a caring culture where people come first.

Position Type : Part Time

Pay Rate : $17.50 / Hour

Job Schedule : DayTime

Mon 11 : 30 PM - 07 : 30 AM

Tue 11 : 30 PM - 07 : 30 AM

What You'll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Provide excellent customer service to guests and staff by following security-related procedures and site-specific policies at the front desk.
  • Monitor entry and exit of individuals at the location, verifying credentials as needed to help to deter unauthorized access.
  • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
  • Maintain a visible presence at the front desk to help to deter potential security-related concerns.
  • Communicate clearly with guests, staff, and Allied Universal management regarding any security-related issues or concerns.
  • Assist with emergency response activities when appropriate, including contacting emergency services or providing directions to guests and staff.
  • Document and report all security-related incidents, observations, and activities according to Allied Universal and client site protocols.
  • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available
  • Minimum Requirements :

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.
  • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com.

    If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

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    Front Desk • Chicopee, MA, US

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