Marketing Operations Manager

Marketing Operations Manager

Location

US-TX-Fort Worth

ID

2025-1574

Category

Marketing

Position Type

Full-Time

Remote

No

Overview

The Marketing Operations Manager is the tactical "air traffic controller" of Parkhill's marketing team. Reporting to the Director of Marketing Operations, this role manages intake, workflow, and traffic systems, ensuring requests are scoped accurately, routed to the right resources, and delivered on time. Beyond traffic management, the Manager builds scalable workflows that allow marketing to keep pace with demand while maintaining brand quality. This is an exempt position paid on a salary basis.

Life at Parkhill

At Parkhill, Building Community is the reason we exist. We invest in extraordinary people who love investing in their communities. We are more than planners, architects, and engineers - we are neighbors who choose to live and serve in the communities we work.

Increase your impact with our team of passionate collaborators. Whether you are a recent graduate with untapped potential or a professional with proven expertise, we invite you to discover a career path designed for you.

Parkhill is one of the largest architectural and engineering firms in the Southwest. We have 13 offices located throughout Texas, New Mexico, and Oklahoma.

Responsibilities

Manage intake and traffic systems, routing requests to appropriate resources (creative, events, proposals, digital, communications).

• Maintain a live dashboard of projects, tracking deadlines, owners, and progress.
• Partner with Marketing Business Partners to scope requests and set clear expectations with stakeholders.
• Provide weekly reporting on workload, capacity, and bottlenecks, supporting forecasting of future capacity needs.
• Flag risks early and recommend solutions to keep deliverables on track.
• Enforce established processes and provide training / documentation on intake and project management tools.
• Champion process adoption by training team members and helping stakeholders adjust to new ways of working.
• Recommend refinements to tools and workflows to improve efficiency and reporting accuracy.
• Coordinate with vendors and external partners when requests require third-party resources.

Qualifications

Benefits and Perks

We offer a comprehensive benefits program that supports the whole person. Our benefits include :