Bilingual Support Engineer

A company is looking for a Support Engineer - Bilingual Japanese & English.

Key Responsibilities

Aid in deploying AVD environments and collaborate with clients to gather requirements

Provide technical support and troubleshooting assistance to customers during AVD deployments

Demonstrate technical expertise in Intune, FSLogix, and Active Directory to resolve customer issues

Required Qualifications

Fluency in both English and Japanese

3+ years of experience in technical support or a related field

Experience with virtualization technologies, preferably Azure Virtual Desktop

Familiarity with cloud computing platforms like Microsoft Azure or AWS

Knowledge of networking concepts, including TCP / IP and DNS