Fire Dispatcher

Fire Dispatcher

The City of San Diego is offering a Fire Dispatcher position with a salary range of $71,697.60 - $86,673.60 annually. The job is located in San Diego, CA.

Fire Dispatcher positions receive and evaluate requests for fire and emergency medical service; dispatch appropriate fire and / or paramedic units to the incident; and perform other duties as assigned. Fire-Rescue Dispatchers work on a Computer-Aided Dispatch (CAD) system and are the primary answering point for all 911, 10-digit emergency, and non-emergency phone calls from within the City of San Diego (Fire-Rescue Department has dispatch contracts with Chula Vista, Coronado, Imperial Beach, National City, and Poway); elicit essential incident information from callers; determine the nature and extent of the request, the priority of the problem and the need for dispatching police, fire or medical field units; enter appropriate information by typing on a computer keyboard into a dispatch format; answer routine inquiries and refer calls not requiring dispatch to the appropriate department or agency.

Minimum requirements include being at least 18 years old, a U.S. citizen or having the legal right to work in the U.S., and meeting one of the following education options : graduation from high school, passage of the General Education Development (G.E.D.) test, passage of the California High School Proficiency Examination (C.H.S.P.E.), or possession of a two-year, four-year, or advanced degree from a college or university. Experience options include one year of full-time experience receiving and dispatching requests for fire and emergency medical services to fire and paramedic units by voice radio or telephone, or one year of experience as a Dispatcher performing emergency dispatch for a medical transport company or department.

The screening process will consist of an application review and a performance test, which is a computer-based work simulation test that measures the general aptitudes needed to be a Fire Dispatcher. Applicants must pass all 14 test modules to successfully complete the performance test and be placed on the eligible list.