Loan Analyst (6 month contract)

Loan Analyst (6 Month Contract)

Kiavi is one of the nation's largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.

Formerly known as LendingHome, we're committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our colleagues to work from the location that works best for them.

The Role

This role is a 6 month remote, contract role. There is a possibility to extend the length of the contract based on volume. This role will be employed by Kiavi on our payroll with benefits included.

With innovation, simple & scalable efforts, and customer service at our core, the Loan Analyst team at Kiavi works cross-functionally with other departments to change the landscape of the mortgage industry. The team is responsible for using their critical thinking skills to work through customer challenges, and their collective effort is integral in shaping a positive loan experience for all stakeholders. The team works together to find a way to win and adapts to new changes quickly. We're a fast-growing company and are looking for people who have a desire to grow, learn, and accelerate their careers. As an integral part of the Operations team, you will process the loan and get it ready for an underwriting decision, working with third parties, borrowers, and mortgage brokers to create a smooth and simple process for getting a loan. Your primary focus will be on delivering exceptional customer service, addressing client concerns, and guiding them through the mortgage process with professionalism and expertise.

Responsibilities

• Analyze loan applications, collect essential documents, and obtain third-party reports.
• Reach out to customers and third parties via phone, email, & text to obtain documents or essential information, provide proactive status updates, and answer customers' questions relating to required documents within the expected timeframe.
• Serve as the primary point of contact for customers throughout the processing and underwriting stages, providing personalized assistance and support.
• Reviewing and analyzing documents against our credit policy, with the goal of getting the loan ready for an underwriting decision.
• Meet and exceed your daily and monthly quotas for new application reviews while upholding our high standards for quality.
• Identify potential roadblocks or credit policy alignment issues and work with sales and other operations teams to determine the best approach.
• Work closely with your cross-functional team to meet and exceed weekly and monthly processing and funding goals.
• Contribute to cross-functional projects or assigned initiatives as needed. Examples may include testing new systems, procedures, or credit policies, functioning as a power user, training or mentoring new hires, data and reporting, etc.
• Attend and regularly give feedback in team meetings.

Qualifications

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $52,500 to $65,000 base + $6,500 bonus + benefits.

Benefits and Perks

Protect yourself from recruitment scams :

Kiavi is an Equal Opportunity Employer. We use E-Verify to confirm the identity and employment eligibility of all new hires.