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Manager of Reporting and Event Management
Manager of Reporting and Event ManagementBilly Graham Evangelistic Association • Charlotte, NC, US
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Manager of Reporting and Event Management

Manager of Reporting and Event Management

Billy Graham Evangelistic Association • Charlotte, NC, US
15 hours ago
Job type
  • Full-time
Job description

Manager of Reporting and Event Management

Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

Christian Purpose And Expectations

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA's religious mission.

Department Detail – The Internet Evangelism department takes the Gospel to the world through SearchforJesus.net, a ministry built on digital tools and online strategies. Through websites like PeaceWithGod.net and various social media platforms, the Good News goes out in English, Spanish, Portuguese, Chinese, Arabic, Russian, and American Sign Language. Online visitors to these pages engage with trained volunteers through chat, private messaging, texts, and emails to get their spiritual questions answered. Those who respond to the Gospel invitation are mentored by discipleship volunteers as they go through online Bible study courses and are referred to local churches in their area.

Job Summary – The Manager of Reporting and Project Management oversees all aspects of reporting for the Internet Evangelism ministry; analyzing the data to help language managers and leadership improve ministry impact and increase efficiency; coordinate online support for evangelistic events; lead new project management of new initiatives; and be point of contact for other BGEA ministries.

Ministry Requirements

  • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
  • Faithfully upholds BGEA in prayer
  • Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
  • Demonstrates behavior aligned with BGEA's Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
  • Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties And Responsibilities

  • Lead and manage online response for Ministry Streaming Events. Work with crusades, Communications & IT on streaming pages, necessary forms, translations, and response methods. Work with language managers on volunteers needed or solicit and train volunteers in languages not supported by SFJ. Responsible for testing response methods and forms. Also oversee event reporting night of and 48-hour reporting.
  • Point of contact for other BGEA ministries that want to work with the SFJ tools - Echo, Codex Totara, and Stellófy.
  • Lead tool for online conversations, including point of contact for tool owner. Assist Language Managers and their teams with online conversations tool issues, reporting, and set-up. Manage and report tool issues, updates, and development.
  • Oversee all aspects of reporting for the Internet Evangelism ministry including analyzing the data to help language managers and leadership improve ministry impact and increase efficiency.
  • Manage story reporting, development, publication and video development.
  • Point of contact for new Language Managers, and other language team members as needed, to ensure they become proficient in the tools and processes of the department.
  • Work with leadership team and languages teams to continually improve the accuracy and expansion of reporting.
  • Represent Global Operations team as needed at language team or ministry events.
  • Assist the Senior Product Manager with finding new or improved tools to improve ministry effectiveness.
  • Manage the database and reporting tools which requires proficiency Tableau.
  • Marginal Duties and Responsibilities

  • Other duties assigned
  • Job Specifications

    Skills and Knowledge

  • Bachelor-level degree
  • Proficiency with Tableau
  • 5 years of experience leading and managing teams
  • Proficiency with a computer, web based applications and Microsoft Office tools
  • Knowledge of and experience with volunteer management / operations required, preferably in a Christian ministry environment
  • Knowledge of and experience with cross-cultural ministry preferred
  • Excellent interpersonal communications skills
  • Excellent project management skills
  • Ability to write clearly and concisely
  • Ability to lead, to work as a team member and player, and to give and take direction
  • Ability to work with initiative and with minimal supervision
  • Ability to collect data, define problems, establish facts, and draw valid conclusions
  • Ability to plan and make decisions, concentrating on details and being thorough and accurate
  • Ability to be flexible with shifting priorities
  • Ability to work cooperatively with people of other organizations, with sensitivity to those of other cultures and races
  • Physical / Mental Demands

  • Ability to meet deadlines, work extended hours if necessary, and work under pressure
  • Working Conditions

  • Work is typically performed in a conventional office environment
  • Occasional travel may be required
  • Work is usually performed Monday-Friday 8 : 00 AM to 4 : 30 PM. Occasionally work will be performed outside these hours.
  • Mission Statement

    Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

    Statement of Faith

    These core beliefs make up the foundation upon which all our ministry endeavors are based.

  • We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world. (1 Thessalonians 2 : 13; 2 Timothy 3 : 15-17; John 3 : 16).
  • We believe that there is one God, eternally existent in three persons : Father, Son, and Holy Spirit. (Matthew 28 : 19; John 10 : 30; Ephesians 4 : 4-6).
  • We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Various verses).
  • We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. (Verses listed).
  • We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (Verses listed).
  • We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (Verses listed).
  • We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (Verses listed).
  • We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Verses listed).
  • We believe God's plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made for each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society.
  • We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Verses listed).
  • We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Verses listed).
  • We believe God wonderfully and immutably creates each person a biological male or female. These two distinct, but complementary sexes together reflect the image and likeness of God. Rejection of one's biological sex is a rejection of God's merciful design and creative order. (Verses listed).
  • Benefits Summary

  • Medical, prescription, dental and vision insurance
  • Flexible Spending Account (FSA)
  • Long term and short term disability insurance
  • Term Life insurance
  • 401(k) retirement savings plan
  • 10 paid holidays, including 1 floating holiday
  • Minimum 12 days of vacation
  • 10 sick days
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Research, Analyst, and Information Technology
  • Industries

  • Non-profit Organizations
  • Referrals increase your chances of interviewing at Billy Graham Evangelistic Association by 2x

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