Patient Collections Representative
Medix
Irving, US
$43.7K-$47.8K a year
Permanent
Patient Collections Representative role open now! Position is with one of the largest physician group in the state. Direct hire role.
Apply if qualified and interested!
Irving, TX
$21.00 - $23.00 an hour (Based on experience)
3-5 Must Have Skills / Qualifications
- 1-2 years experience with patient collections
- Handling high call volumes
- Strong understanding of reading EOBs, deductibles, copays, basic insurance questions
- Handling payments over the phone, basic math skills
- Strong customer service skills
Benefits
For your Health...
- Medical, Dental, and Vision Insurance
- Employer-Paid Basic Life Insurance / AD&D
- Voluntary Employee-Paid Life Insurance / AD&D
- Employer-Paid Short Term and Long Term Disability
- Employee Assistance Program
- Wellness Program
For your Wealth...
- HSA and FSA Options
- 401k Retirement Plan with Company Match
For your Wealth...
- Paid Time Off
- Travel Assistance Program
Essential Duties and Responsibilities :
As a Patient Collections Representative you will
- Accurate data entry of information into the computer system
- Provide reimbursement assistance to patients while providing superior customer service and respect to patients and their families
- Follow appropriate HIPAA guidelines provide medical records to primary care provider, insurance carriers, referred providers and patients per patient request
- Timely and accurate filing and billing of all patient transactions
- Handle incoming calls from patients and triage billing inquiries regarding outstanding balances
- Take payments over the phone
- Make outbound calls to patients / guarantors regarding outstanding balances and offer payment options
- Review patient account balances and determine that appropriate actions have been previously taken by billing, payment posting and AR followup
- Answer / respond to correspondence related to patient accounts
- Posting of charges, payments, adjustments and related activities in EHR.
- Work well individually or in a team environment accomplishing set goals
- Ability to maintain confidentiality
- Performs other related duties as assigned
Soft Skill / Attribute Requirements
- Empathetic
- Good customer service skills
- Able to get payments well from patients
- Persistent
Schedule
Monday-Friday 8am-5pm
Work Environment
In-person / On-site
MedixSouth
27 days ago