Certified Medical Assistant Team Lead

Overview

Texas Colon and Rectal Specialists is looking for a Certified Medical Assistant Team Lead to join our team! This position will work and support our Central, South, and North locations in Austin, Tx location. This is a full-time Monday-Friday 8am-5pm position with no weekends, or major holidays!!

Texas Colon & Rectal Specialists is a specialty surgical division within Texas Oncology that is committed to providing leading-edge treatments for colon and rectal diseases and disorders. We are one of the largest colorectal care specialist groups in the United States. We are committed to growing our mission to provide you with the most advanced, compassionate colorectal healthcare. Being a large group simply means we can offer more convenience to our patients. Texas Colon & Rectal Specialist (TCRS) is here to provide our patients with leading-edge treatment for anal abscesses, fistulas, fissures, colon cancer, hemorrhoids, and ostomy care. Whether it is in-office visit or telemedicine, we are here for you.

Why work for us?

Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

Join a Team That Invests in Your Future

At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That's why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP) : an incentive program designed to attract, retain, and reward top talent.

What is the Long-Term Incentive Plan (LTIP)?

Long-Term Incentive Plan (LTIP) : is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document.

What does the Certified Medical Assistant Team Lead do?

Coordinate and oversee clinical team members to ensure compassionate, effective and efficient delivery of high-quality clinical care for patients. Assists the Supervisor / Manager of Medical Assistants and / or Nursing to coordinate the exam area and facilitate smooth and efficient patient flow. Assists in the coordination of daily room assignments and scheduling of Medical Assistants to assist physicians. Under direct supervision, assists physicians and clinicians with patient care duties in a clinical environment. Promotes efficient patient flow and patient care, i.e. exams, and procedures. Performs clinic support tasks including miscellaneous clerical tasks, answering phones, and maintaining physician's schedule. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

The essential duties and responsibilities :

• Coordinate and supervise the activities of clinical team members engaged in clinical care for

patients under the supervision of physicians / providers.

needs.

accurately, efficiently, and timely. Monitor and control overtime.

coordinate payroll for clinical team members.

performance evaluations and / or quarterly 1 : 1 evaluations, as needed.

procedures.

complaints and recommending corrective action as appropriate to Practice Manager.

and maintenance documentation.

and OSHA requirements and regulations.

procedures as needed to ensure quality, compliance, accuracy, and cost efficiency

ensure patients are seen timely and efficiently.

calls and completing physician and / or APP orders such as medication refills, scheduling

referral and / or specialist appointments, completing laboratory forms and performing other

tests such as required.

APPs' primary clinical team member due to staffing needs including vacations, illnesses,

lunches, etc.

physicians and / or APPs, all staff team members within the organization for continuity of

high-quality patient care.

but not limited to Operations, Human Resources, IT, etc.

Qualifications

The ideal candidate will have the following background and experience :

Education and Experience :

Certification and Licensure :

Competencies :

learning needs of new and current team members to facilitate successful training and

mentoring.

regulations.

all HIPAA regulations.

meet patients and others needs while following office policies and procedures.

of the organization.

responsible for making decisions.

Work Environment :

Environmentally controlled medical office environment.Fast-paced environment with occasional high pressure or emergent situations. Work hours subject to office needs to ensure coverage during all hours of operation. Frequent exposure to bodily fluids. Possible exposure to infectious specimens, communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a laboratory and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public.

Physical Demands :

Frequent sitting, standing, walking, grasping, carrying and speaking. Occasional reaching, bending and stooping. Lifting, carrying, pushing and pulling up to 50 pounds, with assistance if needed. May need to lift or turn patients who are disabled, with assistance if needed. Frequent use of computer, keyboard, copy and fax machine and phone.