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Director of Operations

Director of Operations

STRUCTURELas Vegas, NV, US
1 day ago
Job type
  • Full-time
Job description

The Director of Operations is responsible for overseeing the full lifecycle of trade show exhibit production, logistics, and on-site execution. This role ensures that projects are delivered on time, within budget, and to the highest quality standards. The Director of Operations will lead cross-functional teams, optimize operational processes, and serve as a key liaison between clients, internal departments, and external vendors.

Key Responsibilities

Operational Leadership

  • Develop, implement, and refine operational strategies to support company goals and growth.
  • Oversee day-to-day operations across production, logistics, warehouse, and show site activities.
  • Establish and enforce standard operating procedures for efficiency and consistency.

Project & Event Management

  • Oversee multiple trade show projects simultaneously, from planning to dismantle.
  • Manage timelines, production schedules, labor, and resources to ensure flawless execution.
  • Serve as the escalation point for operational challenges, resolving issues quickly and effectively.

    • Team Management

  • Lead, mentor, and develop project managers, warehouse staff, logistics teams, and contractors.
  • Foster collaboration between sales, design, fabrication, and client services teams.
  • Implement performance metrics and ensure accountability across departments.

    • Financial Oversight

  • Prepare and manage budgets for projects and overall operations.
  • Track expenses, monitor margins, and ensure profitability.
  • Negotiate vendor and subcontractor contracts to control costs while maintaining quality.

    • Vendor & Client Relations

  • Build and maintain strong relationships with vendors, union labor partners, and show contractors.
  • Act as a high-level point of contact for clients, ensuring expectations are met and exceeded.
  • Represent the company at industry events and develop relationships with key stakeholders.

    • Compliance & Safety

  • Ensure compliance with trade show regulations, labor rules, and safety standards.
  • Implement risk management practices to minimize operational disruptions.

    • Qualifications

  • Education : Bachelor's degree in Business Administration, Operations Management, Event Management, or related field (or equivalent experience).
  • Experience : 7+ years in operations or project management, preferably in the trade show, events, or exhibit fabrication industry.
  • Proven track record of managing large-scale projects with multiple stakeholders.
  • Experience leading teams of diverse skill sets, including fabrication, logistics, and show site crews.

    • Skills & Competencies

  • Strong leadership and team management skills.
  • Excellent organizational and multitasking abilities.
  • Deep knowledge of trade show logistics (drayage, electrical, rigging, freight, installation / dismantle).
  • Financial acumen with experience in budget planning and cost control.
  • Proficiency in project management software and inventory control systems.
  • Exceptional communication, negotiation, and client service skills.
  • Ability to remain calm and decisive under pressure.

    • Personal Attributes

  • Strategic thinker with a hands-on, problem-solving mindset.
  • Detail-oriented while maintaining big-picture perspective.
  • Adaptable and flexible in a fast-paced, deadline-driven environment.
  • Collaborative, with a focus on building strong internal and external relationships.

    • Compensation & Benefits

  • Competitive salary based on experience and performance.
  • Comprehensive benefits package including medical, dental, PTO, and 401(k).
  • Career growth within a company focused on innovation, excellence, and long-term relationships.

    • Our Core Values

    FAIR. INTEGRITY. INNOVATION. RIDE FOR THE BRAND.

  • At Structure Exhibits, we don't just build exhibits — we build trust. Every member of our team takes pride in delivering creative, cost-effective solutions that make our clients look their best while keeping our operations sharp, efficient, and profitable.
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