Patient Financial Services Representative

Job Description

Job Description

• THIS POSITION REQUIRES 3-4 MONTHS OF ON-SITE TRAINING BEFORE BEING GIVEN THE OPPORTUNITY TO WORK REMOTELY FROM HOME

Overview :

The Patient Financial Services Representative is responsible for managing patient inquiries related to billing, insurance, and services received from our medical provider clients. This includes attempting to resolve outstanding balances through payment negotiations while addressing broader patient concerns such as insurance disputes, service-related issues, or general inquiries. The representative will manage both inbound and outbound communications, ensuring timely and professional responses, and routing issues to the appropriate teams when necessary.

Key Responsibilities :

Qualifications :

Benefits :

FMS, Inc. is a twenty-five year plus, fastest growing, and most successful privately owned accounts receivable and consumer contact organization. FMS, Inc. is expanding and creating new career opportunities in our established Tulsa, OK and Meridian, ID offices.

Training hours - 8 : 00am-5 : 00pm

Future : Monday – Thursday 8a – 8p (one late shift 11a – 8p)

Friday 8a – 5p

Saturday 8a – 12p (one Saturday a month)