Patient Service Rep

Patient Services Representative

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

Responsibilities include :

Handling telephone calls from patients and staff; forwards calls requiring triage.

Performing receptionist duties with close attention to detail and professionalism.

Verifying health insurance payment information and educating patients on the applicable regulations; collects payments and records data.

Performing data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.

Coordinating information with Central Billing Office to ensure all charges are captured and properly collected.

Minimum requirements include :

High School Diploma or GED

2-5 years of experience

BJC Total Rewards :

Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date

Disability insurance

• paid for by BJC

Annual 4% BJC Automatic Retirement Contribution

401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation, sick days, holidays and personal time

Adoption assistance

To learn more, go to our

Benefits Summary .