Commercial Lines Client Administrator

Summary Foy Insurance has a long history of meeting the risk management needs of communities throughout New Hampshire, Maine, and Massachusetts dating back to 1893.  We are now proud to now be a part of the World Insurance Associates family which provides unparalleled access to even more products and services to assist our customers’ insurance needs.   Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 215 offices across North America.  We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

All open roles with our Foy Team can be based out of :

• Nashua NH, Exeter NH, or Manchester NH.
• Position Summary The Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business.

Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention.  Essential Duties and Responsibilities Supports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs.     Set up and maintain accurate account details, contacts, and policy information in EPIC   Attach, organize, and name documents in EPIC   Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change requests, etc.   Endorse policy in EPIC   Create activities in EPIC and assign applicable team-member.   Other Responsibilities, as applicable :

TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES :