Store Operations Specialist

Store Operations Specialist

Pay: $17.00 - $22.25

Our Mission: Enable everyone to make their house a home.

Our Vision: To become the first-choice destination for home and holiday dcor.

Job Summary: The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.

Key Roles and Responsibilities:

• Provides customers a positive shopping experience.
• Performs cashier duties accurately while processing all transactions per policy.
• Maintains 5S standards (sort, straighten, systematic cleanup, standardize and sustain) in receiving.
• Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
• Unload, process, and stock freight to correct location, following merchandising guidelines.
• Timely and thorough incident reporting compliance.
• Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
• Performs and trains team on store freight processing and merchandising responsibilities.
• Operates all equipment in a safe manner per directed procedures.
• Ensures a safe working and shopping environment while minimizing shrink and damages.
• Execute company directives, policies and procedures timely, accurately, and thoroughly.
• Open availability.

Qualifications and Competencies:

• At least 18 years old.
• High School Diploma/Equivalent.
• Background check will be completed.
• Ability to work a flexible schedule including nights, weekends, and some holiday.
• Ability to lift a minimum of 50 lbs., team lift 100 lbs.
• Contributes to a customer focused environment while demonstrating excellent service.
• Communicates clearly with customers, team and leadership.
• Reliable and trustworthy.
• Ability to work effectively independently and within a team to perform all tasks as assigned.
• Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.
• Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.