Talent.com
Integration-Application Support Director, Remote

Integration-Application Support Director, Remote

AledadeLas Vegas, NV, US
14 hours ago
Job type
  • Full-time
  • Remote
Job description

Overview

Employer Industry : Healthcare Technology

Why consider this job opportunity

  • Opportunity for career advancement and growth within the organization
  • Flexible work schedules and the ability to work remotely
  • Comprehensive benefits package including health, dental, and vision insurance paid up to 80%
  • Robust time-off plan with 21 days of PTO in the first year and 12 weeks paid parental leave
  • Stock options and 401(k) with up to 4% match
  • Supportive and inclusive work environment committed to diversity

What to Expect (Job Responsibilities)

  • Lead and manage the Support team, including hiring, training, and performance evaluation
  • Oversee day-to-day operations, ensuring timely response and resolution of customer issues
  • Participate in escalated client issues, providing technical expertise and resolution when needed
  • Strategize team direction and maintain a high level of employee satisfaction
  • Innovate scalable support programs to turn opportunities into solutions
  • What is Required (Qualifications)

  • 12+ years of relevant experience, with 8+ years in leading and managing a technical support team
  • Strong understanding of application support best practices and industry standards
  • Experience using Zendesk, Salesforce, and JIRA
  • Knowledge of Nextgen Connect / Mirth engine and various connectivity methods
  • Familiarity with debugging healthcare transactions such as HL7, 837, and CCDA
  • How to Stand Out (Preferred Qualifications)

  • Master's Degree in Computer Information Systems or MBA
  • Exceptional customer service skills and a customer-centric mindset
  • Healthcare industry experience supporting PM and / or EHR systems
  • Experience using Snowflake and PostgreSQL
  • Strong competencies in emotional intelligence, adaptability, and strategic thinking
  • HealthcareTechnology #RemoteWork #CareerGrowth #DiversityandInclusion #EmployeeBenefits

    "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

    J-18808-Ljbffr

    Create a job alert for this search

    Director Support • Las Vegas, NV, US

    Related jobs
    • Promoted
    Senior Director of Application Support

    Senior Director of Application Support

    VirtualVocationsLas Vegas, Nevada, United States
    Full-time
    A company is looking for a Senior Director of Application Support to lead global support operations for their ERP SaaS platform. Key Responsibilities Oversee day-to-day operations, incident respon...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Application Support Analyst

    Application Support Analyst

    Seaport Entertainment GroupLas Vegas, NV, US
    Full-time
    Be among the first 25 applicants.Seaport Entertainment Group is a premier entertainment & hospitality company that owns and operates a unique collection of assets positioned at the intersection...Show moreLast updated: 14 hours ago
    • Promoted
    Senior Application Support Engineer

    Senior Application Support Engineer

    VirtualVocationsLas Vegas, Nevada, United States
    Full-time
    A company is looking for a Senior Application Support Engineer.Key Responsibilities Resolve escalated application issues and serve as a Subject Matter Expert (SME) for complex incidents Particip...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Travel CT Tech - $2,620 to $2,928 per week in Hackensack, CT

    Travel CT Tech - $2,620 to $2,928 per week in Hackensack, CT

    AlliedTravelCareersHackensack, CT, US
    Full-time
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Hackensack, Connecticut!.Now Hiring : Allied Healthcare CT - Hackensack, NJ. Contact us for Pay Information.Ac...Show moreLast updated: 19 hours ago
    • Promoted
    Senior Director of Integrated Solutions

    Senior Director of Integrated Solutions

    VirtualVocationsNorth Las Vegas, Nevada, United States
    Full-time
    A company is looking for a Senior Director Integrated Solutions & Sales Engineering.Key Responsibilities Lead solution design and executive presentations for strategic clients, establishing metho...Show moreLast updated: 1 day ago
    • Promoted
    Director of Engineering

    Director of Engineering

    VirtualVocationsHenderson, Nevada, United States
    Full-time
    A company is looking for a Director of Engineering - Tech Ops & Support (REMOTE).Key Responsibilities : Set and execute the multi-year TechOps and Support strategy, managing financials and vendor ...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Application Support Analyst

    Senior Application Support Analyst

    VirtualVocationsLas Vegas, Nevada, United States
    Full-time
    A company is looking for a Senior Application Support Analyst.Key Responsibilities Lead product demonstrations and solution presentations for clients Collaborate with clients to gather and analy...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Epic Applications Analyst

    Senior Epic Applications Analyst

    VirtualVocationsHenderson, Nevada, United States
    Full-time
    A company is looking for a Senior Epic Therapy Applications Analyst in the Information Technology field.Key Responsibilities Lead and provide subject matter expertise for content issues and solut...Show moreLast updated: 3 days ago
    • Promoted
    Director of Application Development

    Director of Application Development

    VirtualVocationsNorth Las Vegas, Nevada, United States
    Full-time
    A company is looking for a Director of Application Development (Remote).Key Responsibilities Lead and manage application development teams, providing guidance and mentorship for successful projec...Show moreLast updated: 30+ days ago
    • Promoted
    Application Support Engineer

    Application Support Engineer

    VirtualVocationsHenderson, Nevada, United States
    Full-time
    A company is looking for an Application Support Engineer to join their Shared Services Technology team in a remote capacity. Key Responsibilities Own the design, development, implementation, asses...Show moreLast updated: 30+ days ago
    • Promoted
    Integrations Specialist I

    Integrations Specialist I

    VirtualVocationsLas Vegas, Nevada, United States
    Full-time
    A company is looking for an Integrations Specialist I who is responsible for the development and support of integration offerings. Key Responsibilities Design and develop workflows using core prod...Show moreLast updated: 1 day ago
    • Promoted
    Director of Release Management

    Director of Release Management

    VirtualVocationsNorth Las Vegas, Nevada, United States
    Full-time
    A company is looking for a Director, Release Management.Key Responsibilities Maintain and improve enterprise-wide release and deployment management processes Lead and mentor a team of release ma...Show moreLast updated: 2 days ago
    Application Support Specialist

    Application Support Specialist

    VDart IncLas Vegas, NV, United States
    Full-time
    Quick Apply
    MsoNoSpacing"> Job role : Application Support Specialist Duration : 3 Months CTH Show moreLast updated: 3 days ago
    • Promoted
    Support Enablement Manager

    Support Enablement Manager

    VirtualVocationsHenderson, Nevada, United States
    Full-time
    A company is looking for a Support Enablement Manager to design and lead support training and development programs.Key Responsibilities Guide junior support engineers through their technical deve...Show moreLast updated: 2 days ago
    • Promoted
    Senior Advanced Delivery Architect

    Senior Advanced Delivery Architect

    VirtualVocationsLas Vegas, Nevada, United States
    Full-time
    A company is looking for a Senior Advanced Delivery Architect (East).Key Responsibilities Lead and deliver Advanced Services engagements to drive customer adoption and ROI Advise customers on cl...Show moreLast updated: 2 days ago
    • Promoted
    Integration Oversight Lead

    Integration Oversight Lead

    VirtualVocationsNorth Las Vegas, Nevada, United States
    Full-time
    A company is looking for an Integration Oversight Lead to support the Department of Veterans Affairs in Electronic Health Record Modernization. Key Responsibilities : Gather and populate data for V...Show moreLast updated: 3 days ago
    • Promoted
    Epic Application Analyst Certification Required

    Epic Application Analyst Certification Required

    VirtualVocationsHenderson, Nevada, United States
    Full-time
    A company is looking for an Epic Application Analyst I, II, III, Tapestry Core Administration.Key Responsibilities Serve as the primary support contact for Tapestry Managed Care Administration ap...Show moreLast updated: 8 days ago
    • Promoted
    Device Integration Engineer

    Device Integration Engineer

    VirtualVocationsHenderson, Nevada, United States
    Full-time
    A company is looking for a Device Integration Engineer to design and deliver an executable for secure, policy-driven printing. Key Responsibilities Design and implement an executable that replaces...Show moreLast updated: 2 days ago