Talent.com
Lead Food Services (Cypress)

Lead Food Services (Cypress)

Houston MethodistCypress, TX, United States
6 hours ago
Job type
  • Full-time
Job description

Lead Food Services

At Houston Methodist, the Lead Food Services position is responsible for assisting in the operation of Food and Nutrition (FNS) services as lead staff member of a specific area. In the absence of the Manager or Coordinator, this position assists in maintaining employee schedules and must possess the appropriate job knowledge and skill to follow through as well as correct problems with the customer (patients, staff and visitors). The Lead Food Services position is assigned to work in food service department areas, directing duties such as assisting in tray assembly, simple food preparation, serving customers, replenishing stations, cash handling and transporting food carts in a timely manner. The Lead Food Services position communicates with peers and management regarding identified hazards in the workplace, following correct procedures in cleaning of equipment and sanitation of work areas, along with special cleaning as assigned, following all department policies and procedures.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED

Refer to departmental Scope of Service and Provision of Care plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  • Provide personalized care and service by consistently demonstrating our I CARE values :
  • Integrity : We are honest and ethical in all we say and do.
  • Compassion : We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • Accountability : We hold ourselves accountable for all our actions.
  • Respect : We treat every individual as a person of worth, dignity, and value.
  • Excellence : We strive to be the best at what we do and a model for others to emulate.
  • Practices the Caring and Serving Model
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient / customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  • Intentionally collaborates with other healthcare professionals involved in patients / customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience
  • Involves patients (customers) in shift / handoff reports by enabling their participation in their plan of care as applicable to the given job
  • Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

  • Identifies, anticipates potential customer problems and resolves patient and visitor issues with highest level of customer service, professionalism and compassion. Promotes excellent teamwork and department communication, communicating appropriately and professionally with peers and management. Provides an effective communication link between patient and medical staff, assisting patients when needed.
  • Assists management in training, overall operations of food service, service standards, menus, cashiers and sanitation as directed by management.
  • Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

    • SERVICE ESSENTIAL FUNCTIONS

  • Successfully multitasks in all areas of the kitchen; i.e. working a station and leading other staff members during scheduled shifts. Monitors server activities and fills in as necessary.
  • Expedites patients' trays during peak times and maintains a strong working knowledge of all the functions on the tray line.
  • Works in retail, production, culinary, as appropriate. Completes accurate ordering and inventory.
  • Maintains high standards of service to meet customer needs, resolving issues that result in positive outcomes. Greets customers and is available during peak times. Contributes to improvement of department score for patient satisfaction, through role modeling accountability of service standards.

    • QUALITY / SAFETY ESSENTIAL FUNCTIONS

  • Actively participates in the department's quality / performance improvement programs. Conducts safety and sanitation inspections to meet all standards of the hospital and regulatory agencies. Ensures compliance with local Food Ordinances. Maintains serving and dining area in excellent condition.
  • Assists with documentation for personnel records to meet hospital and regulatory standards. Provides input on employee performance for merit evaluations. Conducts team huddles in the absence of management and provides mandatory in-services and training as specified by hospital and department.

    • FINANCE ESSENTIAL FUNCTIONS

  • Assists Manager in the inventory and ordering. Ensures budget is followed and any discrepancies brought to management's attention. Creates product usage and other financial reports as needed, to meet monthly schedules.
  • Monitors cashiers, cash handler and relieves as necessary. Reconciles cash deposit to actual activity when necessary. Completes, along with management as appropriate, financial reports daily, weekly, and monthly, maintaining financial controls.
  • Assists in reviewing all charge tickets. Charges cost centers accurately on an ongoing basis. Completes end-of-month billing and financials in a timely manner. Maintains a positive working relationship with Financial Accounting.
  • Accurately maintains and reviews reports (i.e., overtime, pantry requests, tray tracking, abandon call rate, etc.). Receives and checks in all supplies according to procedure. Signs invoices and submits to FNS Food Control, as needed, for payment.
  • Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively, minimizing overtime, and prioritize daily tasks, assisting coworkers as needed.

    • GROWTH / INNOVATION ESSENTIAL FUNCTIONS

  • Identifies innovative solutions for process improvement to make processes work better for patients, visitors, and department.
  • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

    • This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

    Qualifications

    EDUCATION

  • High School diploma or equivalent education (examples include : GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

    • WORK EXPERIENCE

  • Three years in hospitality or industry operation with two years progressive lead / supervisory experience; may consider HM employee with three years in HM food service and one year demonstrating progressive informal leadership experience
  • Cash handling experience preferred

    • License / Certification

    LICENSES AND CERTIFICATIONS - REQUIRED

  • Must have one of the following : Food Handler Permit - Accredited food handler training course approved by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI) Certified Food Manager - Obtain in 90 days; Once Food Service Manager Certification is obtained, Food Handler Permit is no longer required; Food Service Manager must be renewed every 5 years

    • KSA / Supplemental Data

    KNOWLEDGE, SKILLS, AND ABILITIES

  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Strong working knowledge of the food information software system (e.g. CBORD) and related peripheral equipment
  • Able to organize and execute logical work sequences and work cooperatively with employees at all levels within the organization
  • Ability to make decisions based on relevant information
  • Able to perform simple mathematical calculations
  • Knowledge of computers, word processing and spreadsheet software such as Microsoft Word and Microsoft Excel
  • Familiar with the basic system processes of the food service management software
  • Adheres to the Food and Nutrition Services
    • Create a job alert for this search

    Food Service • Cypress, TX, United States

    Related jobs
    Shift Leader

    Shift Leader

    Torchy's TacosThe Woodlands, TX, United States
    Full-time +1
    DailyPay partner allowing access to pay as soon as the next day, flexible schedules, medical, dental, and vision benefits for full-time Team Members after 1 year, 401(k) after 6 months, paid time o...Show moreLast updated: 6 days ago
    • Promoted
    Keyholder (Cypress)

    Keyholder (Cypress)

    St. John KnitsCypress, TX, US
    Part-time
    POSITION SUMMARY STATEMENT (defines the major functions / purpose of the position).The Key Holder supports store management and their store team by delivering sales plans through effective execution ...Show moreLast updated: 6 days ago
    • Promoted
    Freight / Receiving (Cypress)

    Freight / Receiving (Cypress)

    Home DepotCypress, TX, United States
    Full-time
    Associates in Freight / Receiving positions ensure the store is stocked and ready for business every day.They load and unload trucks, move material from the receiving area throughout the store, may o...Show moreLast updated: 5 days ago
    • Promoted
    Food Service Sales Representative - Tea & Beverage

    Food Service Sales Representative - Tea & Beverage

    QTrade Teas & BotanicalsBrookshire, TX, US
    Full-time
    Health, dental, vision, PTO, 401(k).Represent a leader in specialty teas & botanicals.Employee discounts on premium teas. Family-owned, small but growing company.You’ll grow revenue by int...Show moreLast updated: 5 days ago
    • Promoted
    North American Regional Service Operations Manager

    North American Regional Service Operations Manager

    BrukerHouston, TX, United States
    Full-time +1
    North American Regional Service Operations Manager.Bruker is one of the world's leading analytical instrumentation companies enabling scientist to make breakthrough discoveries and develop new appl...Show moreLast updated: 30+ days ago
    Food Service Manager

    Food Service Manager

    destinationone ConsultingHouston, TX, us
    Full-time
    Quick Apply
    Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more.We are proactively building a data bank for opportunities in these fields.By applying, you ...Show moreLast updated: 5 days ago
    • Promoted
    General Manager 4 - Food

    General Manager 4 - Food

    SodexoHouston, TX, US
    Full-time
    Sodexo is seeking a General Manager 4 - Food for the University of Houston Downtown campus, located in Houston, TX.We will provide retail food service and catering for this account.Our GM will have...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Our TeamConroe, TX, US
    Part-time
    Quick Apply
    Assist the management team in achieving restaurant operational goals, annual sales, and profit plan.Responsible for the same duties as hourly employees, but in a leadership capacity by performing s...Show moreLast updated: 30+ days ago
    • Promoted
    FOOD SAFETY TEAM MEMBER GENERAL LABOR (NIGHT)

    FOOD SAFETY TEAM MEMBER GENERAL LABOR (NIGHT)

    FortrexPasadena, TX, US
    Full-time
    We are seeking a meticulous and dedicated Food Safety Sanitor to join our team and ensure the highest standards of cleanliness and safety in our food production processes.If you are committed to ma...Show moreLast updated: 30+ days ago
    • Promoted
    Food Service Manager

    Food Service Manager

    TradeJobsWorkForce77045 Houston, TX, US
    Full-time
    Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Store Team Member (Cypress)

    Store Team Member (Cypress)

    Academy Sports and OutdoorsCypress, TX, United States
    Full-time
    Job Posting At Academy Sports + Outdoors.Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our...Show moreLast updated: 6 hours ago
    • Promoted
    SHIFT LEADER

    SHIFT LEADER

    Scooter's CoffeeHouston, TX, US
    Full-time
    Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee ...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Stockroom OperationsAssociate (Cypress)

    Seasonal Stockroom OperationsAssociate (Cypress)

    Kohl'sCypress, TX, United States
    Full-time
    In this role, you will deliver excellent customer service and consistent execution of store operations.You will efficiently process freight, replenishment, and omni channel operations.Receive and p...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Service Team (Cypress)

    Service Team (Cypress)

    Panda Express IncCypress, TX, United States
    Full-time
    Panda Express - 26230 Northwest Fwy [Wait Staff / Team Member] As a Service Team Member at Panda Express, you'll : Provide exceptional dining experience to Guests. Greet Guests, serve food and handl...Show moreLast updated: 6 hours ago
    • Promoted
    Shift Leader 115

    Shift Leader 115

    WhiteWater ExpressHouston, TX, US
    Full-time
    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we...Show moreLast updated: 26 days ago
    • Promoted
    Area Leader of Training - Houston

    Area Leader of Training - Houston

    Raising Cane'sHouston, TX, US
    Full-time
    Raising Cane's Chicken Fingers.Restaurant Training efforts for a specific market and is a critical part of the Area Business Unit support team. This leader is primarily responsible for the execution...Show moreLast updated: 13 days ago
    • Promoted
    PATIENT FOOD SERVICES MANAGER I - Houston, TX

    PATIENT FOOD SERVICES MANAGER I - Houston, TX

    Morrison HealthcareHouston, TX, US
    Full-time
    Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellnes...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Food Service Specialist Substitute - IDEA Hardy (Immediate Opening) (Houston)

    Food Service Specialist Substitute - IDEA Hardy (Immediate Opening) (Houston)

    IDEA Public SchoolsHouston, TX, United States
    Full-time
    Food Service Specialist Substitute.Role Mission : The Food Service Specialist Substitute (FSS sub) is essential in maintaining campus food service operations. The person(s) in this role are asked to ...Show moreLast updated: 6 hours ago
    • Promoted
    Lead Tech

    Lead Tech

    Biolife Plasma ServicesSPRING, Texas, United States
    Full-time
    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...Show moreLast updated: 1 day ago
    • Promoted
    Food Operations Manager 2

    Food Operations Manager 2

    SodexoHouston, TX, US
    Full-time
    Serve happiness and wellness as you create an environment that feels more like home.Sodexo is seeking an experienced and results-driven Food Operations Manager 2 to join our team at HCA Houston Nor...Show moreLast updated: 19 days ago