COLLECTIONS SPECIALIST
Pittsburgh, PA (Hybrid)
$50,000- $55,000
Join a well-established and growing organization where your work makes a direct impact on business operations. We're seeking a Collections Specialist to play a key role in managing accounts receivable, driving timely payments, and supporting customer relationships. This is an excellent opportunity for someone who is detail-oriented, analytical, and enjoys problem-solving within a collaborative team environment.
- Competitive salary with bonus / incentive opportunities
- Comprehensive benefits package including medical, dental, vision, and prescription coverage
- 401(k) with a strong company match
- Generous paid time off (starting at 3 weeks) + holidays
- Tuition reimbursement and professional development opportunities
- Hybrid schedule, modern office space, and a supportive team culture
OVERVIEW OF THE COLLECTIONS SPECIALIST ROLE :
Monitor customer accounts to ensure timely collection of receivablesThe Collections Specialist will conduct initial and follow-up outreach to customers regarding overdue balancesAnalyze delinquencies and work with internal teams (finance, sales, customer service) to resolve disputes or payment issuesReview credit applications and assist in setting / reviewing credit limits for new and existing customersThe Collections Specialist will provide recommendations on releasing orders from credit hold based on established guidelinesSupport ad-hoc projects and reporting requests within the finance departmentPREFERRED QUALIFICATIONS FOR THE COLLECTION SPECIALIST :
Associate degree in Accounting, Finance, or Business Administration required; bachelor's degree preferred2-3 years of experience in accounts receivable, collections, or credit requiredStrong Excel and systems skills; experience with ERP platforms a plusExcellent communication, negotiation, and problem-solving skillsAbility to work independently while contributing to a team environment