Director of Retail Operations

Job Description

Who You Are : You are a proactive, assertive take charge person who has the ability to think ahead and likes to move forward to achieve goals. You want to work at a company that offers independence, freedom and change. You get things done through great processes and people working for you.

The Opportunity : As Director of Retail Operations, you will be responsible for the staffing and operation of our network of retail locations with the goal of exceeding the company’s revenue goals season after season. You will work closely with the President and a seasoned leadership team, quickly adapting to our proven business model while bringing your expertise in retail execution, team development, and operational excellence. We seek a results-driven retail operations leader who can maintain and build upon our record-setting success.

Who We Are : Alamo Fireworks is a leading consumer-grade fireworks retailer in Texas, committed to expanding our market share and becoming the preferred vendor statewide. We operate with core values of determination, grit, and integrity, continuously striving to improve operations and seize new opportunities for growth each season.

What You’ll Do :

• Lead, mentor, and develop high-performing Sales and Operator Recruiting teams.
• Oversee day-to-day retail operations across multiple locations to ensure consistent execution, compliance, and outstanding customer experience.
• Coach and support the Sales Team and the field leaders to deliver operational excellence during sales seasons.
• Develop and manage the annual department goals, budget, and expenses.
• Establish clear performance metrics across sales, marketing, operations, and recruiting functions.
• Develop and implement comprehensive sales and merchandising strategies aligned with company objectives.
• Build a culture of accountability, operational excellence, and continuous improvement.
• Identify and capitalize on growth opportunities across existing and new retail markets.

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