Hybrid Biosimilar Account Specialist
Amplity Health has current opportunity exists for Hybrid Biosimilar Account Specialist. Amplity Health offers a competitive base salary, bonus opportunity, attractive benefit package including medical, dental, vision, 401k, generous PTO and more. Please apply at once if you meet the below.
Position Summary :
The Hybrid Biosimilar Account Specialist (BAS) is responsible for engaging Health Care Professionals (HCPs) in telephone conversations as well as face-to-face interactions in the field to promote Biosimilar products and meet Client objectives. The Omni channel approach achieves this by educating HCPs about the products using Client approved resources and messages. The BAS maintains a competent level of product and disease knowledge.
The Hybrid BAS is a combination of Inside and Field-based sales. This position could average up to 30-50% travel nationally, including overnight, air and car travel for field activities. The remainder of the time will be spent working from the office or remotely from their home.
Essential Duties / Responsibilities :
- Manage daily sales call activity, with the purpose of engaging in appropriate discussions with customers and increasing sales.
- Promote product(s) via the telephone (outbound and / or inbound calls) and in person (field visits) by engaging assigned HCP targets in in-depth discussions to attain individual, territory and company goals.
- Profile and manage targeted list of Accounts and HCPs to grow business in assigned territory
- Discuss acquisition cost with community physician groups
- Communicate letter of purchase agreements to key account stakeholders
- Create and implement business plans to achieve territory Client's goals.
- Develop and execute strategic account plans for community physician groups
- Establish professional working relationships with key decision makers, support staff, and influencers within assigned territories.
- Effectively and persuasively communicate with customers using approved messaging, and effectively using approved promotional aids.
- Verify and complete required data entry into the CRM systems, such as details of the target's responses and any follow-through actions.
- Listen and respond appropriately to customer needs and questions.
- While in the field, carefully manage promotional budget.
- Create and maintain a positive impression with client and client's customers.
- Prepare reports for management as needed.
- Work with cross functional field team members to ensure alignment within accounts.
- Help guide and advise customers via appropriate headquarters approved materials on pull through activities
- Fully comply with all Client policies and guidance, such as but not limited to the Client's Code of Conduct, Federal and State laws and regulations, all privacy and data guidelines, and PhRMA code.
- Participate in teleconferences and live (when required) National, regional and district meetings and training sessions (client and Amplity).
- Represent client at National and / or local conventions when applicable.
- Other projects as assigned by the manager.
- Travel within the US outside of territory; average up to 30-50%, which could include conventions or national meetings.
Key Working relationships :
Report to Amplity Health Sales Manager.Work closely with the Client Manager and other team members assignedMaintain a positive working relationship with customers and Client contacts.Education and Experience :
Required :BA / BS degree2 years of previous sales experience in pharmaceutical and / or business to business healthcare salesExperience promoting or strong understanding of biosimilar productsExperience with buy and bill model and / or business to business discussionsPreferred :Experience promoting in Oncology / Hematology accountsComplex account and territory management experienceExperience and understanding of hospital and clinic contracting a plusExperience selling using remote engagementExperience executing total account call with Director of Pharmacy, CFO, Practice Manager, Physician, Infusion Nurse, Benefit InvestigatorExperience discussing acquisition cost across community physician groupsExperience communicating letter of purchase agreements to account stakeholdersKnowledge, Skills and Abilities :
Demonstrate ethical and strong compliance to work in a regulated industry.Account and territory management experience.Strong business acumen & resiliencyComfort with some ambiguityGood organizational and planning skills, strong attention to detail and accuracy.Excellent verbal, written and interpersonal communication skills.Clear, articulate and grammatically sound speech, professional demeanor and excellent phone manner and communication skills.Strong focus on providing customers with superior support and service.Ability to learn, understand and communicate complex information over the telephone and in person.Strong rapport building skills and active listening skills.Excellent selling, closing, persuasion and presentation skills.Ability to display high levels of initiative, effort and commitment successfully complete projects and assignments.Ability to learn, comprehend and communicate complex technical / medical terminology and to maintain the required technical expertise including competitive product knowledge.Must be self-motivated and have disciplined work ethic.Ability to work independently and as a team member.Flexibility and ability to handle multiple tasks simultaneously.Must be able to deal with people at all levels inside and outside of the company.Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook.Must be able to successfully complete all trainings in their entiretyValid driver's license.Key Performance Competencies :
Interpersonal savvyCustomer focusBusiness acumenDriving for resultsDecision quality and dealing with ambiguityPlanning and motivating othersCredentialing Requirements :
As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company's expectation that you comply with the requirements outlined by the facilities on your call plans. Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.
EPIIC Values :
All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.
Excellence : We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.
Passion : We love what we do. Our energy inspires, engages, and motivates others.
Innovation : Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
Integrity : We are open, honest, and transparent. We do the right thing with courage and understanding.
Collaboration : We are better together. We actively seek the participation of others to achieve greater outcomes.
Performance Competencies :
These are core traits we look for in all candidates and potential employees. They are assessed throughout the interview process :
InnovationDrive for ResultsPlanningInterpersonal skills / CollaborationCommunication skillsCustomer focusColleagues in customer-facing roles within our Commercial and Medical Solutions teams may be expected to maintain required credentials, including vaccination status. This ensures compliance with standards for patient and colleague safety.
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