Lead Salesforce Administrator

Overview

At MIMEDX, our purpose starts with helping patients heal. We are driven by discovering and developing regenerative biologics utilizing human placental tissue to provide breakthrough therapies addressing the unmet medical needs for patients across multiple areas of healthcare. Possessing a strong portfolio of industry leading advanced wound care products combined with a promising clinical pipeline, we are committed to making a transformative impact on the lives of patients we serve globally. We are excited to add a new Lead Salesforce Administrator to our Information Technology team! This role will pay a base salary between $93,000k - $128,000k based on experience and other factors.

POSITION SUMMARY :

The Lead Salesforce Administrator is responsible for advanced platform administration, technical oversight, and quality assurance across the Salesforce ecosystem. This role provides critical technical support and platform optimization while ensuring system reliability and governance compliance. The position requires deep technical knowledge across multiple Salesforce clouds and the ability to support business analysts and development teams with technical expertise and quality assurance processes

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Platform Administration (40%)

• Administer and maintain Salesforce Sales Cloud and Experience Cloud environments
• Create and maintain custom objects, fields, and complex data relationships
• Design and implement automated business processes using various Flow types
• Build and maintain approval processes for business workflows
• Configure Salesforce Omni-Channel and routing flows
• Develop custom reports and dashboards for business intelligence

Platform Quality & Governance and Compliance (25%)

Technical Architecture and Integration (20%)

Business Process and Project Support (15%)

Problem Solving

Decision Making / Scope of Authority

Span of Control / Complexity

Education / Experience

Skills / Competencies

Technical Skills

Preferred Qualifications

Work Environment / Expected Business Travel

Remote with eastern / central time preferred.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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