Head of Global Solutions Architect

Overview Remote - Bay Area, Seattle, or Pacific Time Zone

Join us as we scale our business by building on our tremendous success around the world. TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics.

Role Overview We are looking for outstanding technology leaders to join our Solution Architect organization to ensure that our product (TiDB) and solution align with the needs of our customers crossing SaaS and other ICP (Ideal Customer Profile) segments. The PingCAP Solution Architects team is responsible for researching TiDB\'s most advantageous business and technical scenarios in different global markets, finding the most efficient GTM strategies, and providing these solutions and strategies to business teams in different regions while guiding our customers and users to craft and build reliable, scalable systems using our data platform through professional service. Our team is made up of hardworking software architects, database instructors and industry experts.

Responsibilities Lead the team to support business fleet in North America, EMEA, APAC, and Japan, take responsibility in the new economy industry, ensure the achievement of relevant business metrics at the solution level, and enhance the Proof of Concept (POC) success rate of account teams.

Responsible for market insight into the global new economy industries segments, in-depth understanding of the industry\'s business scenarios, grasp the industry\'s market and data technology development trends, develop and implement scenario-based industry solutions, and find the entry of products in various industries, safeguard products, solutions and the implementation of cooperation ecology.

Advise and guide customers on architectures, patterns, and strategies for making the best use of TiDB, through efficient tooling and interactive user journey.

As a technical expert, deeply understand and develop trends in data technology partnering with worldwide cloud vendors with high-quality better-together content and technical joint solutions.

Establish industry influence, organize internal and external industry technology sharing, and disseminate distributed database technology, industry data architecture, and best solutions practices.

Display a strong understanding of solutions innovation. The ideal candidate will have past experience working with customers, especially big accounts and leading architecture teams.

Qualifications Professional experience 8+ years, Master in at least one database technology stack and product, with in-depth research and relevant content output in this direction; broad view of data technology and familiarity with mainstream data products, including RDMS, distributed systems, cloud-native data technology, etc.

Possess diverse industry business and technology expertise, with a comprehensive understanding of industry scenarios, SaaS know-how in both the business model and data architecture.

Proficient in scenario abstraction and aligning with data architecture, with a proven track record in industry influence, evangelizing and enabling field teams with proactive exploration of data architecture needs, and guiding solution design.

Demonstrated expertise in selling databases and deploying applications with leading cloud providers such as AWS, Google Cloud, and Azure.

Outstanding communication and program presentation skills, with a continuous learning mindset in databases, cloud computing, big data, and related technologies.

5+ years of management of technical, enterprise customer-facing experiences.

The annual anticipated base salary range for U.S. candidates for this role is USD $160,000 to $220,000K. Four zones are applied with different levels of the pay range. The actual individual base pay will depend on various factors such as the complexity and responsibility of the role, work locations, job levels, and relevant experience and skills. This role is also eligible to participate in TiDB\'s Bonus and Equity Plan, as well as our Sales Compensation Plan if it is a sales role. Other benefits include health insurance, flexible vacation time, paid holidays, and parental leave. Salaries for candidates outside the U.S. will vary based on local compensation structures.

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