Vice President of Operations

Job Description

Job Description

At Experience Senior Living, we are dedicated to redefining the aging experience by creating vibrant, engaging communities that enhance the lives of our residents and employees alike. Our mission is to curate extraordinary environments and opportunities designed to engage, inspire, and deliver experiences specific to each resident.

The Vice President of Senior Living Operations will lead the strategic and business objectives across a designated portfolio of communities, focusing on key areas such as occupancy growth, profitability, staffing, regulatory compliance, and operational excellence. This role partners closely with regional and community leadership to drive resident and employee satisfaction while ensuring high-quality care and service delivery.

Key Responsibilities

Strategic Leadership and Business Objectives

• Oversee the execution of key business and strategic objectives, including occupancy growth, profitability, regulatory compliance, and achievement of operational standards.
• Collaborate with regional and community leadership to ensure alignment with Experience Senior Living's mission, vision, and values, enhancing resident, family, and employee engagement.
• Adapt portfolio management to reflect the needs of the company, adjusting for factors such as geographic location, operating status (stabilized vs. lease-up), and ownership structure.

Operational Excellence and Compliance

Financial Management and Growth

Resident, Family, and Employee Satisfaction

Team Leadership and Development

Collaboration and Cross-functional Partnership

Requirements

Education : Bachelor's degree in Business, Healthcare Administration, Hospitality, or related field required; advanced degree preferred

Experience : 10+ years in a senior leadership role within senior living operations, with experience managing multi-site, multi-state portfolios and driving operational standards

Skills : Proved financial acumen, strategic thinking, and experience in occupancy and rate management. Strong interpersonal and leadership skills, with an ability to inspire and develop high-performing teams

Knowledge : Familiarity with senior living regulations, best practices, and resident-centered service models, including assisted living, memory care, and independent living.

Travel : Willingness to travel greater than 70%

Benefits

We offer a full benefits package that includes medical, dental, vision, STD / LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.