Billing Coordinator

The Company

Person by person, we believe we can reimagine mental healthcare for everyone, at any point in their lives. We are a human potential brand-obsessively focused on guiding the individual toward comprehensive mental healthcare, and being an ally to everyone no matter where they are.

We compete on frictionless urgent access to affordable mental healthcare including depression and anxiety, and well beyond that, too.

From acute crisis to long standing challenges, we help people heal by connecting them with care so they can lead more fulfilling lives.

We believe the pursuit of better mental healthcare is never finished, never stops, and is always just beginning.

The Opportunity

Mindful Care is seeking a detail-oriented and highly organized Billing Coordinator to join our team. Our

ideal candidate will have experience in medical billing and coding and a strong understanding of

insurance processes and regulations. The Billing Coordinator will be responsible for ensuring accurate

and timely billing of medical claims, following up with insurance companies on unpaid claims, and

addressing any billing or coding errors. Overall, the Billing Coordinator plays a crucial role in

maintaining the financial health of an organization by efficiently and accurately managing the billing

function.

Core Responsibilities

• Serve as a liaison between offshore Billing Manager and F&A leadership
• Review and verify accuracy of medical claims and billing information
• Submit claims to insurance companies and government agencies
• Follow up on unpaid claims and resubmit as needed
• Investigate and resolve billing discrepancies or errors
• Respond to escalated patient inquiries on HelpScout regarding billing and insurance
• Maintain patient records and ensure confidentiality of all sensitive information
• Stay up-to-date on changes in insurance regulations and billing practices

Qualifications :

• High school diploma or equivalent
• Minimum of 2 years of experience in medical billing and coding or equivalent
• Knowledge of insurance processes and regulations
• Experience in behavioral health billing (preferred)
• Strong attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a team environment
• Proficiency in Microsoft Office
• Experience with Modio or similar software (preferred)
• Experience with DrChrono or similar EHR / PM software (preferred)
• Certified Professional Coder (CPC) certification preferred

Position Type & Schedule

• Position : Regular Full Time (RFT), Exempt
• Annual salary starts at $55,000
• Schedule : Monday - Friday 9 : 00 AM - 5 : 30 PM ET (40 hours)
• Location : Remote

If you are a self-motivated individual with a passion for accuracy and efficiency in medical billing, we

encourage you to apply for this exciting opportunity. We offer a competitive salary and benefits

package, as well as opportunities for professional growth and development.

About Us

Mindful Care is the first ever same-day mental health company focused on providing urgent psychiatric care, group therapy, and individual therapy, all covered by many insurance providers - including Medicare.

Powered by innovative technology, Mindful Care patients don't have to wait weeks to see a qualified mental health provider.

The company offers in-person and telehealth options, including for addiction recovery.

And, if you or a loved one are seeking mental health treatment, we offer telepsychiatry appointments for people in CT, FL, IL, NJ, MI, and NY. Click here to get started.

The following resources provide free and confidential 24 / 7 support :

• Suicide & Crisis Lifeline Call 988
• Crisis Text Line Text HOME to 741741
• Trevor Lifeline Call 1-866-488-7386

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity / expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Mindful Care respects your privacy and is committed to maintaining the confidentiality and security of your personal information.

In furtherance of your employment relationship with Mindful Care, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).

Personal information is defined as : Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.