Date Posted : 10 / 27 / 2025
Hiring Organization : Rose International
Position Number : 490534
Industry : Financial Services
Job Title : Senior BOT Developer
Job Location : Riverchase, AL, USA, 35244
Work Model : Hybrid
Work Model Details : 3 days in office, 2 days remote
Shift : Monday - Friday, 8 : 00 am - 5 : 00 pm
Employment Type : Temporary
FT / PT : Full-Time
Estimated Duration (In months) : 7
Min Hourly Rate ($) : 80.00
Max Hourly Rate ($) : 80.00
Must Have Skills / Attributes : API, Chat AI, Chat Bots, JavaScript, Python
Experience Desired : Chatbot development (5+ yrs); Conversational Cloud platforms (2+ yrs)
Required Minimum Education : Bachelor’s Degree
Job Description
Work locations : Birmingham AL, Atlanta GA or Charlotte NC
Required Education :
Bachelor's degree in computer science, Computer Engineering or a related fieldRequired Experience / Skills :
5+ years in chatbot development, with 2+ years on Conversational Cloud platforms (e.g. LivePerson LiveEngage)Strong understanding of Conversation Builder, agent connectors, skills & campaigns, and API-based authenticationStrong in JavaScript skillsStrong Node.js, REST APIs and JSON; and Python for bot logic and integrationsExperience with AI / ML models, NLP engines (e.g., LUIS, GPT, BERT), and Generative AIFamiliarity with cloud platforms (Azure, AWS, GCP) and microservices architectureProven leadership in agile environments and cross-functional collaborationPreferred Experience / Skills :
Experience with LivePerson integrationsKnowledge of workflow automationStrong analytical and troubleshooting skillsExcellent communication and stakeholder engagement abilitiesOverview :
A seasoned Senior BOT Developer with deep expertise in Conversational AI and team leadership. This role will lead the development and deployment of intelligent chatbots using LivePerson’s Conversation Builder, integrating AI capabilities to deliver scalable, secure, and engaging customer experiences.
Job Duties : Chatbot Development
Design and build chatbots using LivePerson Conversation Builder, including standard, routing, FAQ, transactional, and post-conversation survey botsPrepare Chatbot storyboards, user / process flows to effectively communicate interaction and design ideasConfigure and manage agent connectors to ensure high availability and scalability (e.g., handling 999+ concurrent conversations).Implement custom chatbot personas aligned with brand voice and customer journey goalsIntegrate chatbots with backend systems via APIs for automated use casesAI & Automation Integration
Leverage KnowledgeAI, Generative AI, and NLU engines to enhance bot intelligence and response qualityDevelop custom logic and flows using LivePerson’s Functions and SDKsOptimize chatbot performance using analytics, reporting, and feedback loopsLeadership & Strategy
Lead a team of bot developers and automation engineers, providing mentorship and technical directionCollaborate with UX designers, product managers, and stakeholders to define bot strategy and roadmapEnsure compliance with security, privacy, and ethical AI standardsKeep abreast of the latest Chatbot trends, techniques, and technologiesOnly those lawfully authorized to work in the designated country associated with the position will be considered.Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.Benefits :
For information and details on employment benefits offered with this position, please visit here. Should you have any questions / concerns, please contact our HR Department via our secure website.
California Pay Equity :
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
