Service Center Supervisor - San Francisco

Overview

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service.

Why Vertiv is the best company for Field Service professionals :

• Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture
• Company leaders have many years of hands-on Field Service experience in this industry and many others
• Tremendous focus is placed on employee technical and leadership development
• Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning
• Competitive benefits include : Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO / Vacation Plan, Medical, Vision & Dental & more
• Abundant technical resources including 24 / 7 Technical / Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides
• Company-wide commitment to promoting a strong work / life balance
• An employer-of-choice for Veterans with technical backgrounds

Position

The Service Center Supervisor is responsible for performing supervisory, sales and administrative duties in a small area service center location or a designated scope of a larger service center while performing fieldwork on a regular basis. Technically support a defined territory of service center engineers (CEs) and technicians (FSTs).

Supervisory Responsibilities

4-6 Service Center Field Service Engineers (CEs) and / or Field Service Technicians (FSTs)

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Notes : Vertiv will make reasonable accommodations for qualified employees or candidates with disabilities as defined by law, provided that the individual is otherwise qualified to safely perform the essential functions of the job and accommodations do not impose an undue hardship.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

Our Core Principals : Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

Our Strategic Priorities : Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength.

Our Behaviors : Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, Learn and Seek Out Development.

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and health, without discrimination of age, race, color, religion, creed, sex, pregnancy status, marital status, sexual orientation, gender identity / expression, genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you need help applying, please email help.join@vertivco.com. For more information, visit the company’s career page at Vertiv.com / Careers.

Work Authorization

No calls or agencies. Vertiv will employ only those legally authorized to work in the United States. This position does not provide visa sponsorship.

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