Roles / Responsibilities : This specialist will assist DOM with iManage Services.
Mandatory Skills :
- Experience working with and supporting Worksite routine maintenance and upgrades- 6 Years
- Experience working with and supporting Teleforms.- 5 Years
- Experience developing and delivering Worksite / Teleform / APA technology training across a diverse group of users both one- on-one and in classroom setting- 5 Years
- Experience designing, installing, creating and maintaining databases- 4 Years
- Experience monitoring databases and application backups to ensure recoverability- Years
- Experience providing Worksite / Database technical assistance and subject matter expertise to agency users as requested- 2 Years
- Experience working alongside Network operations team to troubleshoot Worksite issues- 2 Years
- Experience working alongside Database Administrator to optimize databases for efficiency and performance. - 2 Years
- Experience migrating legacy SQL applications.- 2 Years
- Experience and familiarity with web-based software architecture- 2 years.
Desirable Skills :
Ability to create and publish workflow forms and electric workflow processes to reduce paper dependency. - Ability to create and customize forms fro scanning and data capture.Individual(s) proposed must have the following business skillsets :Ability to effectively communicate in English verbally and in writing
Ability to interact and translate between technical staff and business users regarding business and information technology needsStrong listening and problem resolution skills.Demonstrate strong analytical skills and critical thinking skillsAbility to be flexible, multi-task and work within deadlinesAbility to work as a part of a team or independently