Dutch Speaking Customer Service for Hospitality & Tourism industry

Dutch-speaking Customer Service Representative

Patrique Mercier Recruitment is proud to present an exciting opportunity for Dutch-speaking individuals to join a vibrant customer service team in the hospitality and tourism industry. As a representative of this dynamic sector, you will play a crucial role in enhancing the experiences of visitors by providing top-notch customer service. Whether you're assisting clients with travel inquiries, resolving issues, or offering local insights, your dedication will directly contribute to unforgettable guest experiences. Our mission is to connect talented professionals with organizations that value exceptional service, and this role offers a fantastic chance to grow your career while making a difference in the vibrant world of hospitality and tourism. If you love engaging with people and are ready to take on a rewarding challenge, we want to hear from you!

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients in the hospitality and tourism sector.
• Manage inquiries through various channels, including phone, email, and chat, ensuring timely and accurate responses.
• Assist customers with bookings, changes, and cancellations of travel plans.
• Resolve customer complaints efficiently and professionally while maintaining high service standards.
• Provide information on destinations, attractions, and local experiences to enhance customer satisfaction.
• Document interactions and feedback to improve service processes and product offerings.
• Collaborate with team members and management to achieve service excellence and meet organizational goals.