Call Center Supervisor

Randstad
Tucson, Arizona
$42K-$45K a year
Full-time

job summary : Responsibilities :

Responsibilities :

  • Coach / lead a team of 20-25 call agents
  • Develop competencies and foster teamwork
  • Provide all feedback to improve call agent performance
  • Manage escalations
  • Maintain records and report progress to leadership

Skills : Supervisor / Coach, Motivating, Managing, Influencing, Leading Experience : Experienced2 year(s)

responsibilities :

  • Coach / lead a team of 20-25 call agents
  • Develop competencies and foster teamwork
  • Provide all feedback to improve call agent performance
  • Manage escalations
  • Maintain records and report progress to leadership

qualifications : Experience

Experience

  • Experienced
  • 2 years

Education

High School

skills :

  • Supervisor / Coach
  • Motivating
  • Managing
  • Influencing
  • Leading
  • 25 days ago
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