Senior Staff Fraud and Risk Analyst

Consumer Lending Fraud Risk Analyst

Intuits Consumer Group, including TurboTax, empowers millions of individuals to take control of their finances. TurboTax simplifies tax preparation and enables our customers to file with confidence. We leverage data and insights to innovate and enhance our consumer offerings.

Now, we are expanding our focus to Consumer Lending within the Consumer Group, including TurboTax, and require a strategic leader to manage and develop a team of Fraud Risk Analysts. This role will be crucial in supporting our consumer lending initiatives, while navigating the complexities of Fintech Risk, alongside our core tax preparation business. If you are passionate about building and leading a high-performing team that drives results through data-driven insights in consumer lending spaces, and understands the unique risks within Fintech, this role is for you.

Responsibilities

• Lead and manage a team of Fraud Risk Analysts focused on launching and scaling consumer lending products.
• Develop and implement fraud risk strategies and policies and drive business growth by supporting and scaling strategies for consumer lending portfolio.
• Develop and enhance the fraud policy and program and establish a framework to ensure lending activities are in compliance with internal policies and regulatory requirements.
• Partner with teams across Intuit (including product development, marketing, data engineering, compliance, risk, data scientists etc.) to enable decision support and key customer insights in the consumer lending risk and analytics spaces.
• Make decisions that impact cross-functional priorities, strategy, and outcomes related to consumer lending.
• Collaborate with stakeholders and analysts to ensure analytical & risk solutions are scalable, repeatable, effective, and meet expectations of various stakeholders in the consumer lending area.
• Use big data technology and AI tools to mine massive scale transactional data to improve fraud risk mitigation strategies for consumer lending and design new risk-adjusted policy proposals.
• Provide recommendations utilizing multiple types of data, business knowledge, and strategic assumptions when data doesnt exist, specifically in the consumer lending context.
• Analyze portfolio performance at a granular segment level on an ongoing basis.
• Identify trends and conduct root-cause analysis to isolate key performance drivers.
• Ensure data collection and data processing is optimized to provide crystal-clear visibility into the impact and value of new consumer lending initiatives and product releases.
• Mentor, coach, and develop Fraud Risk Analysts to drive creative ideas, use of the latest data techniques, and elevate outcomes within consumer lending.
• Identify and evaluate new vendors / data sources and create business cases.

Qualifications