Director - Payroll

THE ROLE

The Payroll Director will plan, organize, lead and evaluate the execution of multi-state U. S. and multi-province Canadian payroll functions for Live Nation Entertainment.

The Director will oversee a direct payroll staff of 8 and an additional indirect staff of approximately 22 for a growing shared services department ensuring compliance with federal and state payroll laws, a high level of processing accuracy and superior customer service in the demanding and fast paced live entertainment industry.

This role will report to the Controller of Shared Services within the Corporate Accounting function.

WHAT THIS ROLE WILL DO

Accurate and timely processing of bi-weekly, weekly, and semi-monthly payrolls that include salaried, hourly, tipped, seasonal and union employees in multiple states in the U. S. and Canada.

Lead, mentor and professionally develop payroll team members toward the achievement of department, Company and personal goals.

Create and / or process query reports to support executive and local management, Human Resources, Benefits, Risk Management, Accounting and others as needed.

Acts as primary payroll contact with ADP, other payroll service providers and other products / services that interface with payroll regarding system / service issues, establishment of new payrolls, implementation of tax and regulatory changes, process changes, management of earning / deduction codes and system enhancements.

Develop and maintain reports, controls and procedures that facilitate the accurate accounting and reporting of payroll and related unclaimed property.

Ensure strict adherence to established internal controls and SOX compliance procedures.

Communicate and resolve payroll issues for Human Resources, Accounting and other departments as needed.

Coordinate and provide information, records and reports for all payroll audits including workers compensation, regulatory agencies, internal and external audits.

Continuous evaluation and improvement of all payroll processes seeking maximum processing efficiency and accuracy. Research and make recommendations regarding new technology and automated solutions for payroll processing.

Maintain high level of customer service including timely research and response to inquiries and consultation on payroll issues including tax and regulatory matters.

Work closely with Human Resources department to ensure accurate benefit deductions and employee record keeping.

Maintains up to date professional and technical payroll knowledge including Canadian and US government, state / province, and local requirements, ensuring company compliance, and advising management on needed actions.

Maintains confidentiality and security of payroll information and data files.

Maintain current emergency contingency payroll processing plan.

Special projects as needed.

WHAT THIS PERSON WILL BRING

Bachelor’s degree in Business, Accounting or related field from an accredited college or university strongly preferred

Minimum of 10 years payroll experience and 5 years of payroll management in a high volume environment preferred

CPP certification required

Strong leadership and employee management skills and the ability to promote and maintain open communications and a collaborative team environment.

Knowledge of ADP’s Vantage product, Workforce Now and ADP report writing preferred.

Knowledge of federal, state, and local wage and hour laws, garnishments, payroll taxation and regulatory reporting

Experience with a high volume (20,000 plus employees) payroll department

Extensive knowledge of automated payroll processing systems and experience with system implementations

Advanced EXCEL skills required

Multi-state experience that includes California required. Canadian payroll experience preferred

Experience with automated time keeping and POS systems and integration with payroll systems

Understanding and ability to design and implement internal controls surrounding payroll

Strong technical writing skills and the ability to develop and draft internal payroll policies and procedures, correspondence with taxing agencies, employees and others as required

Strong customer service orientation, exhibiting patience and an ability to maintain a professional demeanor in all communications, both verbal and written

Effective interpersonal and communication skills that includes the ability to interact with employees at all levels

Experience with acquisitions, integrations and dissolutions

Minimal travel may be required

BENEFITS & PERKS

Our motto is Taking Care of Our Own’ through 6 pillars of benefits :

HEALTH : Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

YOURSELF : Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets

WEALTH : 401(k) program with company match, Stock Program

FAMILY : New parent programs & support including caregiver leave and childcare cash, infertility support

CAREER : Tuition reimbursement, student loan repayment internal growth and development programs & trainings

OTHERS : Volunteer time off, crowdfunding network

Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and / or restrictions imposed by applicable local, state or federal governments has evolved over time.

Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available.

You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time