Associate Fraud & Risk Investigator

Job Title : Associate Fraud & Risk Investigator

Reports To : Sr. Manager, Fraud and Risk

Department : Fraud and Risk

Location : Las Vegas, Remote

Summary

The Junior Fraud & Risk Investigator supports detection, analysis, and resolution of fraud-related incidents across payment platforms and customer accounts. This role reviews alerts, examines transaction patterns, and escalates suspicious behavior to mitigate risk effectively. The position collaborates with internal teams to enforce policies, monitor compliance, and report trends to leadership. The Investigator also helps develop investigation procedures and document findings to strengthen overall fraud prevention strategies.

Key Responsibilities

• Review patron accounts and transactions for fraudulent and risky behavior.
• Assist Senior Fraud Risk Investigators with report analysis and supplemental investigations.
• Leverage fraud detection platforms and data analytics to identify patterns, anomalies, and risk signals before they escalated.
• Understand basic knowledge of card brand compliance programs (VAMP, VFMP, SAFE) and apply consistently.
• Recommend rule adjustments, merchant-specific controls, or remediation plans to reduce exposure.
• Collaborate with Customer Service and Collections to mitigate fraud claim investigations.
• Escalate cases and collaborate with Senior Fraud and Risk representatives.

Qualifications

Experience & Knowledge :

Core Qualities :

Perks & Benefits!

Pavilion Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and / or interview process should notify a representative of the Human Resources Department.

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