Alabama National Guard Educational Assistance Program Manager

Pay Grade / Pay Range : Minimum : $53,500 - Midpoint : $66,900 (Salaried E8)

Department / Organization :   870601 - Veterans / Military Affairs

Normal Work Schedule :   Monday - Friday 8 : 00am to 5 : 00pm; nights and weekends as needed.

Job Summary :   The Alabama National Guard Educational Assistance Program Manager oversees the complete lifecycle of the ANGEAP Program. Manages the review and processing of student applications ensuring that all required documentation has been provided and all requirements are met. Provides counseling on eligibility requirements and application procedures to members of the Alabama National Guard.

Additional Department Summary :   Serves as the University’s primary contact for the National Guard and Reserves concerning NOBE’s, GI Bill Kicker Contracts and ANGEAP. Works closely with other departments on campus such as Student Account Services and Financial Aid regarding student accounts and billing processes. Must be authorized by the Veterans Administration on a yearly basis to become and remain an active SCO (School Certifying Official). Provides consumer information to students and parents on Veterans educational options available. Provides guidance as to type of benefits they may receive, the terms and length of the benefits, and the consequences of not complying with all VA policies and procedures. Provides appropriate data into a direct on-line database system (Enrollment Manager) with the VA Regional Office for electronic submission of student academic and financial account information for GI Bill Certification for Chapters 1606, 35, 30 and 33 at the Federal Level. Monitors student accounts for withdrawals, grades, academic action, and report information regularly through Enrollment Manager. Assures all documents required to certify for educational benefits are authenticated. Ensures student’s information in UA’s system correlates with Enrollment Manager. Reports graduation, retention, and all VA compliance reports to the Assistant Director as required for VA Compliance. These reports include class withdrawals, add / drop monitoring, major changes, and NC grades. Coordinates logistical aspects of annual audits. Ensure all student files are maintained and updated in SCO’s designated workflow. Completes required training related to UA policies / procedures and laws / regulations that create a more hospitable and respectful workplace and safer work environment.

Required Minimum Qualifications :   High school diploma and eight (8) years of veteran affairs or military experience; OR associate's degree and six (6) years of veteran affairs or military experience; OR bachelor's degree and four (4) years of veteran affairs or military experience; OR master's degree and two (2) years of veteran affairs or military experience. Must obtain clearance and be authorized by the Veterans Administration on a yearly basis to become and remain an active SCO (School Certifying Official).

Skills and Knowledge :   Demonstrated aptitude for counseling and explaining complex federal regulations. Proficiency in the usage of personal computer and standard applications software (word processing, spreadsheet and / or database management programs). Good organizational, communication and public relation skills. Ability to multi-task and detail oriented. Ability to explain complex regulations to various UA publics. Ability to work independently and use professional judgement. Ability to identify and seek out resources when additional knowledge is required for unusual situations (UA staff, VA state, VA regional). Demonstrated commitment to supporting all students. Ability to comprehend and interact with complex enterprise management systems - Banner (Student Receivables and Academic Records components) and VA Once (Federal VA benefits certification).

Preferred Qualifications :   Knowledge of veterans benefit programs. Ability to perform complex financial calculations. Experience as a School Certifying Official.

Background Investigation Statement : Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity :  The University of Alabama is an Equal Employment / Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s poster.