Service Desk Technician

Addison Group
Houston, TX
Full-time

Job Description :

  • Using ServiceNow ticketing system, ITSM
  • Working with users face to face and through phone support
  • Imaging computers with SCCM
  • PC set up
  • Their environment : Windows 10 enterprise, MS Office 365, Edge, Chrome
  • MDM Mobile Device Support
  • MS Teams Support
  • Some network experience like ethernet and VPN
  • A / V (audiovisual)
  • Customer service personality
  • iOS basics
  • 24 days ago
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