SR DEVELOPER - SERVICENOW

Position Overview :

The primary responsibilities of the Senior Developer – ServiceNow include day-to-day administration, configuration, support, and maintenance of the Service Now platform to align the system with key Information Technology Infrastructure Library (ITIL) processes and partners with end users to create and modify process workflows, reports, and dashboards.

All duties are to be performed in accordance with departmental and Venetian Las Vegas policies, practices, and procedures

Essential Duties & Responsibilities :

• Perform code reviews to ensure best practices and quality standards are being met with regard to coding, integration, extensibility, and security.
• Perform ServiceNow implementation tasks including integration, testing, requirements gathering and solution design.
• Develop clear and concise technical and process documentation, making use of the Knowledgebase Module within ServiceNow.
• Work directly with end users to resolve support issues within ServiceNow.
• Communicate ServiceNow process, operation, and capability information to all levels of management and other applicable stakeholders.
• Develop systems integration and process automation – fully utilizing the platform’s workflow capabilities.
• Coordinate integration with on and off-site systems utilizing resources from other technical teams where necessary.
• Monitor health, usage, and overall compliance of ServiceNow and its applications – working closely with the IT Compliance team to ensure audit requirements are met accurately and timely.
• Support the design of ServiceNow integrations and work with Service Now, business partners and technical teams for implementation.

Additional Duties & Responsibilities :

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications

Physical Requirements

Must be able to :