Staples is business to business. You're what binds us together.
Our customer service team supports our company through their confidence, knowledge and commitment to our customers. We're passionate about understanding customer needs, finding solutions that fit their business and supporting our customers every step of the way. We take pride in the pivotal role we play in providing our customers with a seamless experience.
Our Customer Service professionals are expert problem solvers and communicators who can empathize with a customer's situation, quickly determine their needs, and provide resolution while navigating multiple systems and resources. Representatives focus on exceeding expectations of customers and delivering an effortless experience. The opportunity to make it right for our customers is why our team is among the most important in the organization. Success factors for this role include flexibility and efficiency across multiple contact channels (phone, email, or chat) while striving to deliver exceptional quality.
Start Date: August 25th
What you'll be doing:
What you bring to the table:
Basic Qualifications:
Preferred Qualifications:
We Offer:
Customer Service Representative II • Framingham, MA, US
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