Business Risk & Controls Program Manager

Overview

This is a remote role that may only be hired in the following location : Massachusetts.

As a first line risk professional,

this position is responsible for the support and execution of the Issue Management and Operational Risk Events for Enterprise Technology & Operations in accordance with the Bank’s Policies Standards and Procedures.

Supports the management of business risks and controls across all risk types along with the execution of risk policies, standards, procedures and / or program requirements. Assists communication between the business, the 2nd & 3rd line, and regulators.

Responsibilities

• Business Risk & Controls Knowledge and Expertise - Develops and maintains a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Ability to analyze and interpret business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities. Collaborates with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
• Risk Program Execution - Supports the implementation and maintenance of the BU's risk management framework. Assists in the composition and regular maintenance of policies, standards and procedures that support risk program execution. Supports a book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Aids in the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Produces regular metric-focused and thematic updates that detail the effectiveness of issue remediation efforts. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
• Regulatory Engagement - Supports regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission.
• Risk Governance & Reporting - Maintains risk reporting frameworks, dashboards and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepares regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes.

Qualifications

Bachelor's Degree and 6 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 10 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Area of Study : Finance or Risk Management

License or Certification Type : CRCM, PMP, CERP, CAMS; ISACA CISA, ISACA CRISC - preferred

Preferred Qualifications :

Previous experience in

Issue Management

Issue Validation

Issue mitigation and remediation

RCSA framework

Controls

Large Financial Institution Experience

Knowledge of risk techniques, practices, and control frameworks,

Knowledge of various banking and government regulatory requirements and processes,

Knowledge of regulatory guidance pertaining to enterprise risk and operational risk,

Ability to work effectively with associates, senior management, and various committees

This job posting is expected to remain active for 4 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in Massachusetts the base pay for this position is generally between $95,727 and $125,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.