Library Info Specialist 2 - Access Services

Position Summary

The College of University Libraries and Learning Sciences (CULLS) seeks a Library Information Specialist 2 to provide excellent customer, circulation and reference services, and facility oversight to ensure a safe and productive learning environment. Incumbents will bring library and/or public service provision experience and skills, a proven ability to work effectively in a team environment, and interest in learning new skills. This position is based in Zimmerman Library with a 4:00 pm to 12:00 am Sunday through Thursday schedule during the Fall and Spring academic semester. Weekend day shifts may occasionally be required. Intersession and Summer Semester schedules will generally follow a Monday through Friday 9am to 6pm schedule.

The successful candidate will join Access Services, the team that helps UNM and community library users access information by providing services across multiple library buildings and online in the areas of circulation, resource sharing (Interlibrary Loan/Document Delivery), technology lending, course reserves, information and research help, and collection maintenance. Within the UL’s main campus buildings, we provide comfortable and dynamic spaces to support individual and collaborative learning. We also offer programming within library spaces to engage our campus and community with information and ideas. The Access Services team is based in three open library facilities on UNM’s Central Campus and the high bay, high density repository on UNM’s South Campus. Zimmerman is the state’s largest library located at the heart of the state’s flagship university. This 300,000 square foot building is home to over a million volumes, the Center for Southwest Research, the department of Organization, Information, and Learning Sciences, the Adobe Creative Commons, the Indigenous Nations Library Program, and a variety of student spaces designed for both individual study and group activity.

Incumbents will perform moderately complex and specialized tasks in a fast-paced public service setting within University Libraries. They will monitor daily operations and participate in implementing and communicating operating policies and procedures. They may coordinate, prioritize and oversee the work of other staff and/or student employees. Regular work assignments may involve service and process improvement. Contributing to the creation of an inclusive environment for all library users is an ongoing responsibility.

The University Environment

Founded in 1889, the University of New Mexico sits on the traditional homelands of the Pueblo of Sandia. The original peoples of New Mexico – Pueblo, Navajo, and Apache – since time immemorial, have deep connections to the land and have made significant contributions to the broader community statewide. We honor the land itself and those who remain stewards of this land throughout the generations and also acknowledge our committed relationship to Indigenous peoples. We gratefully recognize our history.

UNM is a Tier I Research Institution. To support UNM’s diverse campus constituents and colleagues, the College affirms its commitment to honor diversity, ensure fairness and access, and create an environment where all employees are treated respectfully.

Conditions of Employment

• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications

Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Experience performing a variety of specialized library tasks that require attention to detail and correctly implementing procedures.
• Experience with customer service including services delivered in person, by phone, email, chat, and/or text.
• Experience working independently with facilities responsibilities including opening/closing, building oversight, safety protocols, security reporting, and emergency response.
• Demonstrated use of Microsoft Office Suite and knowledge of specialized software (SpringShare products, ILS products, ILL products).
• Demonstrated commitment to working effectively and collegially in a team-based environment within a diverse campus community.

Additional Requirements Campus Main - Albuquerque, NM Department CULLS (107A) Employment Type Staff Staff Type Regular - Full-Time Term End Date Status Non-Exempt Pay Hourly $18.81 - $24.52 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the home page for a more information.