Lot Attendant

Compensation Range : $16.00 to $25.00 Hourly

Location :

1200 Alabama St, Redlands, California 92374 United States of America

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Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician.

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help they need on their journeys.

U-Haul Offers Customer Service Representative :

Career stability

Opportunities for advancement

Health insurance & Prescription plans if eligible

Paid holidays, vacation, and sick days if eligible

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

401k and Employee Stock Ownership Plan

24-hour physician available for kids

Dental & Vision Plans

Subsidized gym / fitness membership if eligible

Business and travel insurance

YouMatter EAP

LifeLock Identity Theft Protection

Critical Illness / Group Accident Insurance

Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities :

• Assist customers inside and outside U-Haul Center with U-Haul products & services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept equipment returned from rental
• Other duties as assigned

Customer Service Representative Minimum Qualifications :

• Valid driver’s license and ability to maintain a good driving record
• High School Diploma or equivalent

Work Environment :

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes, or irritant chemicals.

May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.

Physical Demands :

The work requires some physical exertion such as long periods of remaining stationary, moving around an office and occasionally outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ( U-Haul ), continually strives to create a culture of health and wellness.

Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.

U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.